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Shop Foreman - Heavy Equipment
Job ID #: 3850 Location: Lively (Sudbury), ON
Position Category: Service Technician / Mechanic Department: Service Operations – Technician
Position Type: Full-Time Permanent Education Required: Trade License
Experience Required: Not Indicated Relocation Provided:

Who We Are
Since 1858, Wajax has been serving major Canadian industries as one of the nation’s leading mobile equipment, power systems, and industrial products and services providers. Wajax operates in the mining, oil sands, oil & gas, construction, forestry, industrial/commercial, transportation, and metal processing industries – to name a few. We deliver one of the broadest ranges of industrial products and services in Canada.
At Wajax we want to find critical thinkers, high performers, and team players – and the opportunities we offer are as varied as the markets we serve.

Role and Responsibilities of the Working Shop Foreman:

Reporting to the Branch Manager, the Shop Foreman is responsible for he Foreman is responsible for supporting day-to-day on the shop floor and/or field operations in the Branch. Provides supervision and leadership to technicians engaged in maintenance, repair, and overhaul operations to maximize productivity and efficiency and ensure customer service needs are met. Assists Service Manager and other service departments as required to build an efficient and effective team.
Fosters a workplace culture of safety, with appropriate leadership; continually promotes health and safety awareness with instruction, information, training and supervision to ensure the safe performance of employees.

•Responsible for the supervision of a team of employees; this includes coaching, mentoring, scheduling, attendance, conflict resolution, learning and development.
•Oversee the day to day running of the shop and keep the flow of work constant.
•Answer any questions posed by technicians.
•Assist technicians with troubleshooting.
•Organize and schedule labour in the workshop.
•Train apprentices in proper work procedures.

Coordination of Work
•Maintain online communication with manufactures.
•Check and enter cases, as required.
•Assist with the retrieval of customer information in order to facilitate the repairs.  
•Determine the level of rebuild required, from the condition of the machine and from the customer’s description.
•Process and receive units as necessary for repairs.
•Verify the level of quality on completed projects by the technicians.
•Create quotes for the repairs needed.
•Dispatch and/or collaborate with dispatch/service manager to ensure field repair work is scheduled.  
•Ensure that warranties are researched to determine if the Manufacturer still has responsibility.
•Organize for outside contractors as necessary.
•Ensure that Pre-Delivery Inspections are completed.

Skills and Qualifications:

•Education:  Trades Certification
•Work Experience: 3-5 years of relevant work experience. 1-3 years of solid people management/leadership
•Knowledge:  Proficient with computers including Microsoft Office.
•Proven ability to work effectively with customers and others

More than just a Competitive Salary
Wajax offers a total compensation package that includes competitive pay, comprehensive benefits, learning and development, and some unique additional “perks.” Highlights of our programs include:
•Commencing on you start date you are eligible for medical, dental, vision, DCPP (Pension Plan), RRSP and more
•Wajax led e-learning, and product training through industry leading manufacturers
•Our unique additional perks program includes exclusive discounts with variety of manufacturers and service providers such as Ford, GM, Chrysler, Dell,  TELUS, a group mortgage, home & auto insurance program and more.

Wajax is committed to employing a workforce that is representative of the diverse communities across Canada in which we do business. As an equal opportunity employer, if contacted for an interview please inform us if accommodation is required.

As a condition of employment, final candidates will be subject to pre-screening.

We thank you for your interest; however only candidates selected for interview will be contacted.


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