This position in collaboration with the organization’s leadership team monitors, promotes, and implements performance improvement efforts while maintaining regulatory accreditation compliance as it relates to organizational goals, objectives, services, and work processes.
EDUCATION AND EXPERIENCE:
Required: Bachelor’s Degree. Five (5) or more years of experience working in the organ or tissue procurement work system or equivalent process improvement experience.
Preferred: Master’s Degree. Three (3) or more years of prior management experience.
LICENSE, CERTIFICATION AND/OR REGISTRATION:
Required: LSS Green Belt.
Preferred: LSS Black Belt. Proficiency in using SQL or other report writing software. Examiner experience in National or State Baldrige Quality Program. Clinical Certification in one of the following areas: CPTC, CTP, or CTBS.
TRAITS & SKILLS: Must be self-directed / self-motivated; must have good communication and interpersonal skills. Must be able to: (1) perform a variety of duties often changing from one task to another of a different nature without loss of efficiency or composure; (2) accept responsibility for the direction, control and planning of an one’s own work; (3) work independently; (4) recognize the rights and responsibilities of patient confidentiality; (5) convey empathy and compassion to those experiencing pain, physical or emotional distress and/or grief; (6) relate to others in a manner which creates a sense of teamwork and cooperation; (7) communicate effectively with people from every socioeconomic, cultural and educational background; (8) exhibit flexibility and cope effectively in an ever-changing, fast-paced healthcare environment; (9) perform effectively when confronted with emergency, critical, unusual or dangerous situations; (10) demonstrate the quality work ethic of doing the right thing the right way; and (11) maintain a customer focus and strive to satisfy the customer's perceived needs.
UA Health Services Foundation (UAHSF) is proud to be an AA/EOE/M/F/Vet/Disabled employer.