Job Details

Position Description:
Schedule: Shifts May Vary, Flexi

Location: 502 Building, Legacy of Hope

The Quality assurance coordinator I is responsible for review of donor files and coordinates the release of confidential donor and recipient information to outside agencies. Performs internal/external audits and assists in replying to audits from outside agencies. The coordinator will participate in continuous improvement initiatives and must demonstrate a responsible attitude toward continued professional growth.

Position Requirements:
EDUCATION AND EXPERIENCE:
Required: Bachelor’s or professional degree, i.e., LPN, RN, PA, etc. Previous experience within an organ procurement organization, tissue bank, or the donation industry acceptable in lieu of education requirement.

Preferred: Experience in healthcare field in ancillary capacity. One year of quality assurance or quality control experience in a healthcare or related field.
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LICENSE, CERTIFICATION AND/OR REGISTRATION:
Required: N/A
Preferred: Certified Tissue Bank Specialist certification or North American Transplant Coordinators Organization Certification

TRAITS & SKILLS: Must be self-directed / self-motivated; must have good communication and interpersonal skills. Must be able to: (1) perform a variety of duties often changing from one task to another of a different nature without loss of efficiency or composure; (2) accept responsibility for the direction, control and planning of one’s own work; (3) work independently; (4) recognize the rights and responsibilities of patient confidentiality; (5) convey empathy and compassion to those experiencing pain, physical or emotional distress and/or grief; (6) relate to others in a manner which creates a sense of teamwork and cooperation; (7) communicate effectively with people from every socioeconomic, cultural and educational background; (8) exhibit flexibility and cope effectively in an ever-changing, fast-paced healthcare environment; (9) perform effectively when confronted with emergency, critical, unusual or dangerous situations; (10) demonstrate the quality work ethic of doing the right thing the right way. (11) maintain a customer focus and strive to satisfy the customer's perceived needs; and (12) knowledge of and ability to use database systems effectively.