Provide administrative and operational support to the Operations and Print Production Departments in support of recall and returns activity.
•Review, analyze and enter data accurately in the computer system.
•Assemble and release outbound packages.
Update daily production metrics
•Manage daily workload and follow-up as it relates to meeting client timeframes and deliverables.
•Maintain production equipment and schedule service as needed and stock all production related items
•Become proficient on the use of all production equipment
•Perform other duties as assigned.
•3-5 years of Previous Admin Support or equivalent responsibility
•High School diploma or GED required.
•Have support experience in a customer service/ professional environment.
•Possess excellent customer service and contact management skills.
•Be proficient in Microsoft Windows, Excel, Access and Word