Provides leadership within assigned region with multiple locations and has direct financial P&L responsibilities. Directs the operations and outcomes of the warehouse and transportation teams by establishing goals and targets for a staff. The Manager monitors daily activities ensuring safety and compliance with company policies and local, state, and federal regulations. The role oversees productivity and costs and makes recommendations to drive efficiency and savings initiatives. It acts as a liaison between customers, operations, client services, sales, and other support teams and resolves complex customer concerns.
• Plan, organize, and manage the work of team members to ensure that the work is accomplished in a manner consistent with organizational objectives.
• Manage a staff within assigned locations - select, train, and develop qualified, diverse workforce; establish and com-municate performance standards and objectives; conduct performance appraisals; recommend salary adjustments, promotions, transfers and dismissals; schedule workload, and approve hours. Review and approve hours worked, ensure overtime hours are necessary, meal and rest periods are observed, and workload is scheduled efficiently.
• Provide continuous coaching and feedback to supervisors to improve people and operations management skills.
• Communicate and interpret administrative policies and procedures, safety rules, union contracts, environmental policies, or government regulations and ensure compliance. Keep teams informed of changes, and new developments in the unit and company by conducting periodic meetings.
• Establish and communicate targets for accomplishments based on company KPIs and mange staff to those targets.
• Review, analyze, and evaluate operations, processes, and procedures and make recommendations for changes to improve safety, compliance, efficiency, productivity, and customer service.
• Actively build and maintain relationships with customers through site visits, industry/company events, and offsite con-versations/meetings.
• Lead the accident investigation process of determining root causes of accidents, on the-job-injuries, property damage, and close calls.
• Develop and manage operational and capital budgets for assigned locations. Oversee all aspects of expense review and payment/invoice approval process. Analyze expenses associated with running the operations, incl. labor costs, disposal, transportation, supplies/containers, equipment rental and other.
• Analyze transportation production reports to ensure improved productivity. Oversee routes and reroutes based on re-porting results. Assist with route rebalance initiatives.
• Oversee the maintenance of Driver Qualification Files (DQFs), DOT Log Files/eLogs and Vehicle Condition Reports to ensure compliance with DOT regulations.
• Conduct safety and regulatory training and compliance, incl. DOT Drug Testing, Medical Examiner’s Certificate, eLog, etc. Develop training content and training materials and create trainings schedules.
• Develop and implement engagement surveys and action items related to survey results to achieve positive employee relations
• Roadnet Fleet view and management; monitor exceptions – provide feedback, coaching and counseling of TMs.
• Manage AM/PM Process (for locations without Manager, Transportation)- conduct regular quality assurance visits; ensure the appropriate and required documentation is complete and accurate to meet State, EPA, DOT and DEA regulations; monitor established performance guidelines (ex: number of stops per day, Smart Drive review); load and unload supplies, including; setting expectations, support routine; manages KPIs; conduct daily tailgate meetings and weekly conference calls with specialists.
• Develop and maintain relationships with vendors supporting the truck fleet, plant operations, and building maintenance.
• Participate as an active member in the Safety Improvement Committee (SIC).
• Manage acquisition integration initiatives.
• Perform other related duties and projects as assigned.
• Planning & Organization – Demonstrates the ability to establish course of action for self and others to ensure that work is completed efficiently.
• Innovation – Demonstrates the ability to generate innovative solutions in work situations; try different and novel ways to deal with work problems and opportunities.
• Integrity & Trust – Demonstrates the ability to be straight forward, candid while setting a professional standard for treating others with dignity and respect. Utilize an ethical value system to ensure fairness and equity, while en-couraging different viewpoints. Is widely trusted and seen as direct and truthful; maintains confidences.
• Driving for Results – Demonstrates the ability to set high goals for personal and group accomplishments; use measurement methods to monitor progress toward goals; tenaciously work to meet or exceed goals, while driving satisfaction from that achievement and continuous improvement.
• Building Customer Loyalty – Demonstrates the ability to effectively meet customer needs; build productive customer relationships; take responsibility for customer satisfaction and loyalty.
• Collaboration – Demonstrates the ability to work effectively and cooperatively with others; establish and maintain good working relationships.
• Continuous Improvement – Demonstrates the ability to originate action to improve existing conditions and pro-cesses; identify improvement opportunities, generate ideas, and implement solutions.
• Inspiring Others – Demonstrates the ability to use interpersonal styles and methods to inspire and guide individuals toward higher levels of performance.
• Adaptability – Demonstrates the ability to maintain effectiveness when experiencing major changes in work re-sponsibilities or environment; adjust effectively to work within new work structures, processes, requirements, or cultures.
• Decision Making – Demonstrates the ability to identify and understand issues, problems, and opportunities; compare data from different sources to draw conclusions; use effective approaches for choosing a course of action or developing appropriate solutions; take action that is consistent with available facts, constraints, and probable con-sequences.
• Coaching – Demonstrates the ability to provide timely guidance and feedback to help others strengthen specific knowledge/skill areas needed to accomplish tasks or solve problems.
• Building a Successful Team – Demonstrates the ability to use appropriate methods and a flexible interpersonal style to help build a cohesive team; facilitating the completion of team goals.
• Business Acumen – Demonstrates the ability to use economic, financial, market, and industry data to understand and improve business results; use one’s understanding of major business functions, industry trends, and own or-ganization’s position to contribute to effective business strategies and tactics.
Position requires the following physical activity:
• Climbing – ascending or descending ladders, stairs, ramps and the like using feet and legs and/or hands and arms. Body agility is emphasized;
• Balancing – maintaining body equilibrium to prevent falling and walking, standing or crouching on narrow, or slippery surfaces.;
• Stooping – bending body downward and forward by bending spine at the waist;
• Kneeling – bending legs at knee to come to a rest on knee or knees;
• Crouching – bending the body downward and forward by bending leg and spine;
• Reaching – extending hand (s) and arm (s) in any direction;
• Standing – for sustained periods of time;
• Walking – moving about on foot to accomplish tasks; • Pushing – using upper extremities to press against something with steady force in order to thrust forward, downward or outward;
• Pulling – using upper extremities to exert force in order to draw, haul or tug objects in a sustained motion;
• Lifting – raising objects from a lower to a higher position or moving objects horizontally from position-to-position;
• Fingering – typing with the fingers, separating pages of documents, etc.;
• Grasping – applying pressure to an object with the fingers and palm;
• Talking – expressing or exchanging ideas by means of the spoken word;
• Hearing – perceiving the nature of sounds at normal speaking levels with or without correction;
Repetitive motion – substantial movements (motions) of the wrists, hands and/or fingers;
Sitting – for extended periods of time. Position requires the following physical requirements:
• Exerting up to 150 pounds of force occasionally and/or up to 50 pounds of force frequently and/or up to 20 pounds of force constantly to lift, push, or pull objects.
Visual Acuity to include colors, depth, perception and field vision:
• The worker is required to have visual acuity to operate a motor vehicle.
The conditions the worker will be subject to in this position:
• The worker is subject to both environmental conditions. Activities occur inside and outside.
• The worker is subject to hazards. Includes a variety of physical conditions such as proximity to moving vehi-cles, electrical current, and exposure to chemicals.
• Potential exposure to infectious materials is a risk. Use of company-provided personal protective equipment is required.
Must be able to travel. Travel will vary in frequency and duration.