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Job Details

Call Center - Part Time
  • Job ID #: 38309
  • Position Type: Full-Time
  • Education Required: HS Diploma/GED
  • Experience Required: 1 - 2 Years
  • Location: CA-NS-Halifax
  • Functional Area: Call Center
  • Relocation Provided:

Position Description:

Be our newest team member!  Are you looking to join a team that rewards and promotes top performers?  Would you enjoy working for a reputable, environmentally- conscious company?  If so, join Stericycle, where team members can grow/develop their skills and are encouraged to be innovative.  Understanding that our full-time team members work hard, you will be rewarded with competitive pay, paid time off and paid holidays, great work-life balance, medical, dental and vision coverage, company-paid life Insurance, short-term and long-term disability, 401(k) with company match, and much more! At Stericycle, our company culture is built on a foundation of respect, diversity, commitment, and partnership.


  • The Customer Experience Agent position is responsible for assisting in the delivery of superior customer service by processing inbound/outbound calls effectively and efficiently, as well as ensuring compliance with all company policies and procedures.
  • Processes inbound and outbound customer service calls professionally, efficiently, courteously and with appropriate discretion and sense of urgency.
  • Takes and dispatches messages accurately while following strict protocols provided by clients.
  • Assists with representative training, as needed.
  • Works on special projects, as needed.
  • Ensures compliance with all company policies and procedures.
  • Performs other related duties as required or requested.

Position Requirements:
Education and Experience Required:

  • Education equivalent to a High School diploma/GED or the equivalent in related work experience.
  • Exceptional telephone etiquette is required as well as the ability to maintain complete confidentiality of any and all information gained while performing this role