The Director of Product Management and Innovation defines Stericycle’s overall product strategy and executes upon opportunities/programs to grow and differentiate Stericycle’s portfolio. This role is responsible for driving business unit strategy including New Product Development, M&A, NPD, competitive intelligence, etc., with the assistance VP Product Management and Innovation and SVP of Marketing and Strategy.
Develops product strategy/lifecycle management to support current and new products, features, enhancements, processes, and programming targeted to achieve maximum ROI, durability, targeted profitable revenue growth, share position, customer satisfaction, and retention
Develops, aligns, and presents business cases that support new products and enhancement opportunities. Gains a deep understanding of customer needs as compared to organizational competency, capacity, and readiness.
Manages programs that translate ideas into action. Assesses/monitors impact on KPI’s and alignment with overall business strategy. Ensures cross-functional readiness for launches/enhancements in close partnership with go-to-market and operational teams
Monitors, analyzes, and leverages market research, industry trends, customer insights, regulatory developments, and competitive intelligence to identify the most effective product value propositions, architect a product strategy roadmap, drive decision making, develop appropriate product metrics and goals, and create sustained competitive advantage
Regular contact with Vice Presidents and Directors in the following areas: Corporate Strategy, Sales, Customer Experience, Marketing, and Sales Operations, Operations, Finance, Customer Experience, and IT
Regular interaction with Internal Sales, Field Sales Team, Customers to support the roadmap and campaign creation
Ongoing contact with other industry thought leaders, clients and internal stakeholders to keep informed of the latest industry challenges and market trends.