This role will act as an internal consultant to our operational business partners and contribute to the development of a comprehensive understanding of business performance; identify issues and opportunities to enhance customer experience; and seek to improve profitability, marketing and operational efficiency and performance. This position will be expected to leverage data analytics in order to provide a world class experience to our customers at Stericycle.
Conduct complex analysis of business performance to identify opportunities for business improvement.
Champion the adoption of strategic initiatives to enable the businesses to achieve financial objectives.
Create insightful reports that help monitor business performance, understand variances and highlight key metric variances causing financial and operational variances.
Build and maintain necessary cross-functional business relationships with all operational impact areas, such as Technology, Operations, Law, and Compliance, to independently drive business results.
Using information from clients, sales, operations, and IT, document a project's scope, specific requirements, operational processes, product mix, system configuration and service offering to be implemented.
Other duties as assigned or requested.
Education and Experience Required (including certifications and/or software requirements for the position):
Education equivalent to Bachelor’s Degree in Information Technology, Business or other related discipline, or the equivalent in related work experience demonstrating a high level of initiative and critical thinking to formulate business issues into analytical problems and devise actionable solutions.
Three or more years experience in an IT or Project Management role demonstrating excellent analytical and problem-solving skills, a deep understanding of the business drivers of profitability, data driven analysis and complex excel modeling.
Demonstrates the ability to manage multiple projects simultaneously, gain a thorough understanding of the project assigned, map processes and ensure that the project is completed on time and per specification, in a fast paced environment.
Demonstrates strong presentation, organizational, detail oriented, and process driven skills.
A good understanding of the hazardous waste industry including, but not limited to knowledge in DEA, DOT and EPA regulations is a major plus.
Demonstrates good working knowledge of computer software applications, including Microsoft Office, SQL, Tableau, and Power BI.
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.