We are currently seeking an Administrative Assistant II to provide a wide variety of clerical and staff support services to support Operations and Administration department processes and reporting requirements in accordance with company policies, practices and procedures.
Collects and enters into appropriate system all work order tickets.
•Processes information submitted by field in accordance with department standards.
•Operates multi-line telephone system to answer incoming calls, determine nature of business and to directs callers to appropriate personnel. Records detailed messages when appropriate and distributes to recipient within appropriate time frame.
•Retrieves messages from office voice mail and forwards to appropriate person or department.
•Answers incoming telephone calls, determines purpose of callers, and forwards calls to appropriate person or department.
•Takes and delivers messages or transfers calls to voice mail when appropriate personnel are unavailable.
•Answers questions about organization and provides callers with address, directions, and other information.
•Welcomes and monitors on-site visitors, determines nature of business, and announces visitors to appropriate personnel. Maintains daily log of visitors and issues passes when required.
•Updates phone extension lists when required.
•Receives, sorts, and routes mail and overnight packages, and maintains route publications.
•Maintains fax machines, sends and retrieves faxes, routes incoming faxes and assists users.
•Orders, receives, and maintains office supplies.
•Creates and prints fax cover sheets, memos, correspondence, reports, and other documents when necessary.
•Maintains appearance of front office.
•Maintains and schedules conference room availability.
•Performs other clerical duties as needed, such as filing, photocopying, data entry and collating.
•Performs other duties as assigned.
•High school diploma or equivalent
JOB RELATED EXPERIENCE:
• 2 - 5 years progressively responsible applicable experience
DEMONSTRATED KNOWLEDGE, SKILLS AND ABILITIES:
•Attention to detail
•Working familiarity with MS applications including Excel and Word
•Good communication and team work skills
•Strong customer service skills
•Ability to file
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.