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Job Details

Inside Sales Retention Specialist
  • Job ID #: 37196
  • Position Type: Full-Time
  • Education Required: Bachelors Degree
  • Experience Required: 2 - 3 Years
  • Location: US-IL-Northbrook
  • Functional Area: Sales
  • Relocation Provided:

Position Description:

Do you want to work for a top rated Sales organization?
Are you looking to launch a successful career in sales?
Are you interested in providing products and services that help the environment?

If you said yes, might be the Inside Sales executive we are seeking! Stericycle is a B2B company looking for ambitious and dedicated talent to join our Inside Sales team. Our sales representatives enjoy competitive salaries, ample benefits packages, and a supportive work environment that rewards growth and success. We were recently recognized as one of Selling Power’s “50 Best Companies to Sell For”!

Our sales representatives enjoy to the following incentives:
• A competitive salary and commission structure
• Competitive benefits package:
• Medical, dental and vision coverage
• Company Paid Life Insurance
• Company Paid Short-term and long-term disability
• 401(k)
• An ambitious workplace that helps you become a leader in sales!

Want to learn more? Please apply to start the conversation!

We are currently seeking an Inside Sales Executive for our Retention team. We are looking for a candidate with a strong sales background and a drive to succeed.

This position is responsible for retaining customers that are ‘at risk’, have been identified as potential lost business, or have requested cancellation of service with Stericycle.  This position supports cancellation/downgrade requests for individual accounts, “group” accounts or multi location customers that are classified as SQ (small quantity).   Team members will attempt to determine customers’ needs/requirements and negotiate an appropriate resolution by right sizing, re-pricing, and/or resolving service quality issues.  Team Members will resolve customer complaints and concerns through active listening, empathy, and professionalism.  Team Members will demonstrate the ability to establish and maintain effective relationships with customers.

Position Requirements:

•Education equivalent to Bachelor’s Degree in sales or marketing preferred
•Two or more years sales retention experience, marketing experience, or the equivalent in related work experience
•Must have experience with customer relations and support as well as exhibit leadership abilities.
•Demonstrates general knowledge of Microsoft Word, Excel, Outlook and contract management software.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.