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Job Details

Cash Applications Clerk
  • Job ID #: 35681
  • Position Type: Full-Time
  • Education Required: HS Diploma/GED
  • Experience Required: 2 - 3 Years
  • Location: CA-ON-Oakville
  • Functional Area: Finance
  • Relocation Provided:

Position Description:
Under direction, this position is responsible for handling all aspects of HCS and ComSolcustomer payment applications, including checks, EFT’s and credit cards. Performs intricate reconciliations of customer accounts and ensures that unapplied payments are handled in a timely manner, with an annual volume of 1,551M transactions. Also assists with monthly journal entries and Shred It live checks deposits.

  • Applies customer payments and investigates payment discrepancies, including contacting customers when necessary.
  • Performs customer account reconciliations as a result of customer or internal inquires.
  • Cross-trained to backup all Cash Application Clerk duties to ensure that all activities are handled within established standards and goal expectations.
  • Contacts customer to resolve on-going payment issues to clear outstanding unapplied payments and processes refund requests.
  • Assists with the training of new hires and the rotation of job duties
  • Cross- trained to process monthly journal entries for various ledger accounts.
  • Performs other related duties as required or requested.
  • Demonstrates the ability to review and proofread work for accuracy and completes specific aspects of assignments, as directed.
  • Concentrates on tasks at hand, even in distracting work environments.
  • Demonstrates the ability to present information in a clear, concise, and organized manner; listen to others to obtain information.
  • Demonstrates the ability to function independently and resolve problems without direction.
  • Demonstrates the ability to respond to customer questions in a timely manner

Position Requirements:
Education and Experience Required (including certifications and/or software requirements for the position):

  • Education equivalent to graduation from high school, supplemented by courses in mathematics and keyboarding skills, or the equivalent in related work experience.
  • Two or more years of general office experience, demonstrating a good aptitude for mathematics and data entry skills.