This position oversees the analysis of current processes, identify process improvements, develop detailed business requirements, and perform functional testing to support changes to Stericycle’s software systems.
Activities Time Spent (%) Analyze existing IT process, identify problems and resolutions and write requirement specifications according to standard templates using natural language simply, clearly, unambiguously and concisely.
30% Perform functional testing and coordinate and assist User Acceptance Testing to ensure developed solutions meet the business requirements in accordance with quality standards. Provide training/documentation on system changes.
25% Participate in requirements prioritization.
10% Participate in reviews of work products derived from requirements specifications to ensure that the requirements were interpreted correctly and provide post-deployment support of changes
10% Manage requirements traceability information and tracks requirements status throughout the software development life cycle.
5% Manage changes to baseline requirements through effective application of change control processes and tools.
5% Establish and implement effective requirements practices, including use and continuous improvement of the requirements process. Assist with the development of the organization’s requirements engineering policies, procedures and tools.
10% Performs other related duties as required or requested.
Education equivalent to Bachelor’s Degree in Information Technology, Business, or other related discipline or the equivalent in related work experience.
Four or more years of business analysis experience in a medium to large size corporate environment.
Demonstrated ability to reengineer processes to make them more effective for the organization.
Demonstrated experience working on large, strategic projects as well as serving as Project Manager on small projects.
Targeted experience with financial systems, transportation logistics, warehousing, and/or telephony systems a plus.
Multilingual a plus.
Demonstrates the ability to identify root causes of problems and create new solutions to non-routine problems; identify inefficient business work processes and recommend technological solutions to improve; consider the impact and application of proposed solutions on other projects, work units, or business information problems.
Demonstrates the ability to present ideas and information in a clear, concise, organized, and diplomatic manner; ask appropriate questions in order to obtain information; listen to others to respond effectively to ideas and questions. Present prepared information to individual and groups in a manner that is clear and concise, holds their interest and addresses their needs or concerns.
Demonstrates the ability to receive ideas, thoughts, and information from others without interrupting. Shows interest in what is being said, and asks questions to ensure correct understanding.
Demonstrates the ability to generate new ideas; recognize the need for and develop new approaches to problem resolution.
Demonstrates the ability to provide guidance to individuals and groups towards the accomplishment of meaningful goals that support business goals; build on strengths; provide encouragement and recognize accomplishments.
Demonstrates the ability to modify behavior, as needed, in order to maintain effectiveness in a changing situation; and with varying tasks, responsibilities, or people.
Demonstrates the ability to efficiently manage own time, activities and resources. Identify specific activities required to accomplish objectives, rank them in order of importance, and coordinate and take action to achieve desired results; prioritize complex multiple activities and projects. Recommends improvements to prevent reemergence of resolved issues.
Physical Requirements/Travel/Other: Fingering – frequently type with the fingers, and/or separate pages of documents, etc,
Grasping – frequently apply pressure to an object with the fingers and palm
Hearing – constantly perceiving the nature of sounds at normal speaking levels with or without correction
Reaching – frequently extend hand (s) and arm (s) in any direction
Repetitive motion – frequent substantial movements (motions) of the wrists, hands and/or fingers
Seeing – constantly use visual acuity to determine the accuracy, neatness and thoroughness of the work assigned or to make general observations
Sitting – frequently sit for sustained periods of time
Talking – frequently expressing or exchanging ideas by means of the spoken word
Visual acuity - Must have close visual acuity to perform activities such as, preparing and analyzing data and figures, viewing a computer terminal, extensive reading, filing papers, operating a vehicle, etc.