Are you looking to join a team that rewards and promotes top performers? Would you enjoy working for a reputable, environmentally- conscious company? If so, join Stericycle, where team members can grow/develop their skills and are encouraged to be innovative. Understanding that our full-time team members work hard, you will be rewarded with competitive pay, paid time off and paid holidays, great work-life balance, medical, dental and vision coverage, company-paid life Insurance, short-term and long-term disability, 401(k) with company match, and much more! At Stericycle, our company culture is built on a foundation of respect, diversity, commitment, and partnership. Be our newest team member!
In a world where cellphones make communication possible anytime and anywhere, it has become a priority for many companies to have their calls answered at all times of the day. Stericycle Communication Solutions, a leader in the call center industry, provides live operator services to assist commercial and healthcare businesses process their telephone calls more effectively and efficiently. Whether it’s a phone call to a plumber about a leak or a call to a physician about a sick baby or an appointment, we are here to help, 24 hours a day, 7 days a week, 365 days a year.
We are currently recruiting for Bilingual Spanish Customer Experience Agents
to help process inbound and outbound calls in one of our many fast-growing call centers across the U.S.
No prior customer service or healthcare experience is necessary; however, we do look for energetic, customer centric, detail-oriented individuals who fit in well with our strong company culture. Interested candidates must be able to work a flexible 2nd shift shedule of evenings and weekends.
Essential Duties & Responsibilities:
- Answer urgent and non-urgent phone calls using computer-telephony integration
- Provide information, document interactions, or schedule appointments using predefined scripts and templates
- Deliver message content back to clients