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Sr Clinical Manager Ambulatory - Department of Neurology (Multiple Sclerosis)
  • Job ID: 87627
  • Job Category: Nursing
  • Specialty Area: Management/Supervisory
  • Primary Shift: Day
  • Work Schedule: See Job Description
  • Penn Medicine Entity: Clinical Practices of the University of Pennsylvania
  • Location: Philadelphia, PA
  • Address: 3400 Spruce St
  • Education Required: Per Position Description
  • Experience Required: Per Position Description
  • Employment Type: Full-Time Regular


Penn Medicine is dedicated to our tripartite mission of providing the highest level of care to patients, conducting innovative research, and educating future leaders in the field of medicine. Working for this leading academic medical center means collaboration with top clinical, technical and business professionals across all disciplines.

Today at Penn Medicine, someone will make a breakthrough. Someone will heal a heart, deliver hopeful news, and give comfort and reassurance. Our employees shape our future each day. Are you living your life's work?

Position Description:
The Department of Neurology is looking for a Nurse Leader to oversee their practice specializing in Multiple Sclerosis (MS).  In this role a successful candidate will assume the duties in managing the clinical staff.  The following is a core list of responsibilities:

The Senior Clinical Manager is responsible for the consistent and comprehensive patient care delivery in the ambulatory practice setting and is responsible for maintaining the highest level of patient/customer satisfaction, education, research initiatives and patient confidentiality.  The Senior Clinical Manager demonstrates that employee and partner satisfaction is a precursor to patient satisfaction and is to balance and achieve all three: Patient, Employee and Partner Satisfaction.
The Senior Clinical Manager is also responsible for continually assessing the clinical care team to ensure quality, compliance with governmental agencies and patient access.

Typical scope for this role is:

•15+ = # of staff directly and indirectly managed

•20,000+ = # of budgeted annual visits

•Complexity Factors (may involve a few of the following factors of practice complexity): multiple practice locations, high practice/facility square footage, service line oversight, coordination of inpatient services, coordination of care across several departments/entities, academic involvement (research initiatives, resident program), special clinical programs, multiple clinical specialties, complex regulatory requirements, management of external partnerships/collaborations.

Minimum Requirements:
Graduate of an accredited school of nursing.  

Current nursing licensure in the Commonwealth of
Pennsylvania.  

Minimum BSN degree required

Masters preferred

A minimum of 7+ years of nursing experience required.  

A minimum of 5 years of management is required.

Degrees may be considered in lieu of total experience

Additional Information:
In 2014, the National MS Society designated the Penn MS Center as a National MS Comprehensive Care Center. This achievement recognizes the ability of the Penn MS Center to provide comprehensive, state-of-the-art care to patients with MS, while also contributing to important research advances.

As a multispecialty program, our team of physicians, nurses, nurse practitioners, pharmacists, physical and occupational therapists, and social workers collaborate with experts across multiple disciplines to provide diagnosis, care and management of MS and associated disorders. The Penn Comprehensive MS Center also works with the local chapters of the National MS Society and Multiple Sclerosis Association of America to assure the highest level of care for our patients.

We believe that the best care for our patients starts with the best care for our employees. Our employee benefits programs help our employees get healthy and stay healthy. We offer a comprehensive compensation and benefits program that includes one of the finest prepaid tuition assistance programs in the region. Penn Medicine employees are actively engaged and committed to our mission. Together we will continue to make medical advances that help people live longer, healthier lives.


Penn Medicine http://www.pennmedicine.org/careers/

Live Your Life's Work

EOE/AA, Minority/Female/Disabled/Veteran

We are an Equal Opportunity and Affirmative Action employer. Candidates are considered for employment without regard to race, ethnicity, color, sex, sexual orientation, gender identity, religion, national origin, ancestry, age, disability, marital status, familial status, genetic information, domestic or sexual violence victim status, citizenship status, military status, status as a protected veteran or any other status protected by applicable law.