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Financial Service Representative
  • Job ID: 89148
  • Job Category: Customer Service/Patient Access
  • Specialty Area: Customer Service/Patient Access
  • Primary Shift: Day
  • Work Schedule: Variable
  • Penn Medicine Entity: Hospital of the University of Pennsylvania
  • Location: Radnor, PA
  • Address: 250 King of Prussia Rd
  • Education Required: Per Position Description
  • Experience Required: Per Position Description
  • Employment Type: Full-Time Regular

Penn Medicine is dedicated to our tripartite mission of providing the highest level of care to patients, conducting innovative research, and educating future leaders in the field of medicine. Working for this leading academic medical center means collaboration with top clinical, technical and business professionals across all disciplines.

Today at Penn Medicine, someone will make a breakthrough. Someone will heal a heart, deliver hopeful news, and give comfort and reassurance. Our employees shape our future each day. Are you living your life's work?

Position Description:
The position of Financial Services Representative is responsible for a broad range of complex billing activities including data entry, payment posting, reconciliation, depositing checks, completing log sheets, accounts receivable functions, billing procedures and accurate record maintenance. Review and take action upon a variety of system-generated status and exception reports related to billing activity, payments, and collections. Train as back-up coverage for other billing areas within the department.

Minimum Requirements:
The qualified candidate must have a High School Diploma or equivalent with 3+ years of
experience in Accounts Receivable; 1 year of this experience must be in a healthcare billing environment.
year of this experience must be in a healthcare billing environment.

Additional Information:
The Radiation Oncology facilities are brand new practices at Penn Medicine Radnor and Penn Medicine Presbyterian. Employees of these facilities will join brand new teams of clinicians and support staff and work together to build a robust service to treat both inpatients and outpatients who need radiation therapy.

The establishment of this new service at each location offers a unique opportunity to start at the ground level of a premier department and service at Penn Medicine.  

Employees will be expected to work together with the support of department and hospital leadership to deliver outstanding quality cancer care to our patients. Candidates should be able to demonstrate flexibility, maturity and a positive attitude necessary to work in a start-up location.

The Financial Service Representative is a position that is expected to travel to Penn Medicine Radnor and Penn Medicine Presbyterian until volumes at these locations increase to justify a full time position at both locations.


We believe that the best care for our patients starts with the best care for our employees. Our employee benefits programs help our employees get healthy and stay healthy. We offer a comprehensive compensation and benefits program that includes one of the finest prepaid tuition assistance programs in the region. Penn Medicine employees are actively engaged and committed to our mission. Together we will continue to make medical advances that help people live longer, healthier lives.

Penn Medicine

Live Your Life's Work

EOE/AA, Minority/Female/Disabled/Veteran

We are an Equal Opportunity and Affirmative Action employer. Candidates are considered for employment without regard to race, ethnicity, color, sex, sexual orientation, gender identity, religion, national origin, ancestry, age, disability, marital status, familial status, genetic information, domestic or sexual violence victim status, citizenship status, military status, status as a protected veteran or any other status protected by applicable law.