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Member Experience Specialist I
  • Job Number: 25499
  • Functional Area: Credit Union
  • Department: Credit Union
  • School Area: Credit Union
  • Pay Range Minimum: $22.13
  • Pay Range Maximum: $29.80
  • Employment Type: Full-time (Hybrid)
  • Employment Category: Non-Exempt
  • Visa Sponsorship Available: No
  • Schedule: Hybrid
  • Pay Grade: 4


Posting Description

MEMBER EXPERIENCE SPECIALIST I, Credit Union, is a first point of member contact for branch, online or Contact Center; offers member information, assistance and solutions addressing financial needs and challenges via email, phone or in person; and requires good communication skills but also patience to resolve member issues.  

The full job description is available,  here.

Job Requirements
REQUIRED: A minimum of one-year of experience (financial services preferred) and High school diploma or equivalent. U.S citizenship and CBI is required to work at Lincoln Lexington Branch. PREFERRED: Cash handling, credit card transactions, balancing; one or more years; familiarity with products and services and ability to cross-sell.

2/20/2026