Working at MIT offers opportunities, an environment, a culture – and benefits – that just aren’t found together anywhere else. If you’re curious, motivated, want to be part of a unique community, and help shape the future – then take a look at this opportunity.
DIRECTOR OF STUDENT FINANCIAL COUNSELING, Student Financial Services (SFS), to oversee the twelve-member SFS counseling team. Will provide guidance, mentorship, and direction to staff; advise on the annual financial aid application and awarding cycle; provide oversight and strategic direction to the customer service team; and guide the development and communication of a financial wellness curriculum for students. Will be expected to create a strong, integrated service--including the financial aid, customer service (financial aid and student accounts), and financial education functions--that ensures access and affordability for MIT students and their families; and work in close collaboration with the director of Student Financial Operations and director of Student Financial Services to ensure a seamless workflow and staff engagement. Will report to the director of SFS.
REQUIRED: bachelor's degree; at least eight years of progressive student financial services experience at a higher education institution; proven experience supervising a diverse and talented staff; an interest in and proficiency at mastering new information systems; proven history of working collaboratively in a highly matrixed management environment; ability to take full ownership for driving projects, manage resources efficiently, effectively delegate, and prioritize; commitment to serving a diverse customer base, continuous process improvement, and ensuring access and affordability for MIT students and families; and excellent collaboration, communication, and presentation skills. Seek someone who exhibits a strong bias for action and is able to analyze and interpret complex and multifaceted situations. High-level knowledge of financial aid file review, eligibility determination and/or student account payments, and student financial services-related systems (e.g., PowerFAIDS, Banner, TouchNet) preferred. Job #18304-11
MIT is an equal employment opportunity employer. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, sex, sexual orientation, gender identity, religion, disability, age, genetic information, veteran status, ancestry, or national or ethnic origin.
MIT considers equivalent combinations of experience and education for certain jobs. All candidates who believe they possess equivalent experience and education are encouraged to apply.