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Client Services Manager
Job Number: 15183
Functional Area: Communications
Department: Technology Review
School Area: Libraries, MIT Press, Tech Review
Employment Type: Full-Time
Employment Category: Exempt
Visa Sponsorship Available: No
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CLIENT SERVICES MANAGER, MIT Technology Review, to manage and streamline client services for Technology Review’s international partners.  Will collaborate across all departments within Technology Review, interact regularly with channel partners across the globe, and engage with entrepreneurs and innovators on a day-to-day basis; provide world-class service to international licensing partners; perform project management duties, build out detailed project timelines, and manage partners to adhere to those timelines; secure event speakers and edit online web and social media content; act as an ambassador for Technology Review and serve as a key player in ensuring that its international presence works to amplify the reach of the media products and content it creates.

REQUIRED:  a bachelor’s degree; a minimum of three years’ experience in marketing, communications, client or account management, or customer service; excellent written and verbal communication skills (writing samples will be requested); ability to manage multiple priorities, follow through, meet deadlines, and work under pressure; strong diplomacy and interpersonal skills; project/program management experience; high-level organizational skills; and detail-orientation.  Experience managing contact or relational databases preferred, as is international experience and account or client services experience.  Job #15183-O


MIT is an equal employment opportunity employer. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, sex, sexual orientation, gender identity, religion, disability, age, genetic information, veteran status, ancestry, or national or ethnic origin.

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