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Manager, Change Management
  • Job Number: 24351
  • Functional Area: Administration
  • Department: Business & Digital Transformation Office
  • School Area: Executive Vice President
  • Employment Type: Full-time (Hybrid)
  • Employment Category: Exempt
  • Visa Sponsorship Available: No
  • Schedule:


Job Description

MANAGER, CHANGE MANAGEMENT, Business and Digital Transformation Office (BDTO), to assume responsibility for an assigned portfolio/group of projects’ organizational readiness, including collaborating with stakeholders impacted by strategic change initiatives; managing how those impacts will be felt by the Institute community; and evaluating the education, communication, and engagement needs.  Will support all aspects of change management associated with assigned projects on the BDTO’s roadmap across key functional areas (e.g., HR, finance, advancement, and research), focusing on the people side of change; create and implement change management plans and deliverables that maximize stakeholder awareness, adoption, and ongoing support; support all the change management aspects of a project, developing, driving, and implementing the change management deliverables such as communications and training plans, stakeholder analysis, change impact assessments, and ongoing support strategies in partnership with project portfolio managers and other key stakeholders; report regularly on their status and identify issues and risk areas; and strategize opportunities to build awareness, desire, ability, knowledge, and ultimately reinforcement strategies to make the change successful at launch and in the months to come.  

Job Requirements

REQUIRED: bachelor's degree in a related field; seven years’ relevant change management experience; experience with the change management function for enterprise-wide ERP system implementations, ideally in a large higher education institution; strong analytical skills; and understanding of change management principles, methodologies, and tools.  Must be able to communicate thoughts, ideas, and solutions both in writing and verbally; to organize, prioritize, and work effectively with others; and get up-to-speed quickly on complex issues in a fast-paced and rapidly-evolving environment.  PREFERRED: Prosci or similar certification, five years’ experience working in higher education, and MIT experience.  Job #24351-11


This role is expected to be performed in the office two days a week and will require additional on site days, based on business needs. 

8/22/24