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Working at MIT offers opportunities that just aren’t found anywhere else, including generous and unique benefits that help to ensure that MIT employees are healthy, supported, and enjoy a fulfilling work/life balance. Discover more about what it's like to work at MIT.

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Supervisor, Custodial Services
  • Job Number: 24273
  • Functional Area: Custodial
  • Department: Dof Custodial Services
  • School Area: Department of Facilities
  • Employment Type: Full-Time
  • Employment Category: Exempt
  • Visa Sponsorship Available: No
  • Schedule: SU-H, 11:00 P.M. - 7:00 A.M.


Job Description

SUPERVISOR, CUSTODIAL SERVICES, Facilities (2 openings), to provide supervision, resources, and direction to teams striving to achieve exceptionally high levels of environmental services, cleaning quality, and customer satisfaction. Will provide daily supervision and motivation to the teams and assist them with identifying and implementing continual improvement practices; develop problem solving techniques and long-range plans; ensure quality and service standards are consistently met; train, motivate, and discipline employees; conduct regular and frequent quality assurance inspections; assist with budget development, maintenance, and reporting with regard to labor and custodial supply inventories; assist with the administrative setup and coordination of special projects; coordinate, respond to, and evaluate emergencies, e.g., fire, flood, chemical spills, elevator shut downs, etc.; maintain data and analyze and produce reports on team progress, inventory, and customer feedback; routinely assess and adjust recycling program within area of responsibility; and carry out the directives of Custodial Services and the department.  

Job Requirements

REQUIRED:  high school diploma or its equivalent; two years of related experience; experience in a team-oriented environment; excellent interpersonal and written and oral communication skills; ability to work with a diverse population, exercise discretion, make sound decisions independently, and work with minimal direction; knowledge of custodial procedures, products, and applications; knowledge of common recycling practices; and experience with Microsoft Office, Windows, internet browsers, and e-mail programs.  PREFERRED:  bachelor’s degree, supervisory experience, knowledge of labor relations, and experience with Kronos timekeeping system.  Job #24273-7

Schedule: Sunday - Thursday, 11:00 P.M. – 7:00 A.M. 

Custodial Services is a three-shift operation. Must be available for emergency response 24/7 and to work any shift, including weekends and holidays. 

7/31/24