McDonald’s has started an extensive digital transformation enhancing the customer experience in restaurants through mobile ordering, delivery and more. We now wish to use a digital platform to enhance the employee experience through designing and building an engaging journey from the day an employee joins the company to the day they come back which supports us in delivering great customer experiences every day in every restaurant. The goal is to deliver an industry leading employee experience making it easy, spectacular, modern and fun for the users. To do this we wish to revise all our employee facing systems: from attraction/recruitment through to onboarding, training and development to performance and career management, and finally solutions to help us take good care of our employees leaving the company and potentially coming back later. We are looking for a Manager to help lead this transformation who will work within a corporate CoE structure reporting to the Director of Employee Digital Experience.
• Strong strategic and tactical sense with retail operational experience as an advantage. • Innovator who challenges the existing and is out to provide value for our business and customers. • Familiar with recruitment, onboarding, learning or communications systems. • Comfortable taking full accountability with making high level decisions and recommendations in a global environment • Strong global project management skills – preferably within digital or IT • Worked in a franchise structure is an advantage • Master a simple approach to complex problem solving • Resilient, a winner and can push through obstacles when faced with challenges. • Fluent in English and have strong written communication skills • Education bachelor level and above • Attention to relevant details and structure in work is a must!