New Restaurant Full Time Customer Experience Leader Snetterton A11 NR16

  • Snetterton A11
  • Fully Flexible
  • Flexible
  • Yes
  • November 19
  • 153525
  • Full Time
  • Starting Pay Rate:
    £ 9.10 - Age 16-17
    £ 9.10 - Age 18-20
    £ 9.10 - Age 21-24
    £ 9.10 - Age 25 +
Detailed Shift Pattern:
Monday
Anytime
Tuesday
Anytime
Wednesday
Anytime
Thursday
Anytime
Friday
Anytime
Saturday
Anytime
Sunday
Anytime


Position Description

Driven by a desire to continuously improve the customers’ experience, this important role finds you at the heart of our business – in our customer dining areas. Your primary responsibilities are to welcome our customers into the restaurant and to use your initiative to help create ‘feel-good moments’ during their visit. Never one to accept less than the best, you will work closely with the restaurant management team to suggest improvements to our customer service experience, using all of your training and skills.

This new restaurant is opening towards the end of October 2019 by franchisee Kevin Foley and a strong management team, all of whom have been trained from within the company.
 

Position Requirements

Working as part of a fast-moving, high energy team, you will be instrumental in delivering an exceptional service to all of our customers.

Position Attributes

The ability to build rapport with others in a genuine and natural way is key for this role. You are able to lift the mood of those around you and can inspire others to look for ways to improve their own performance. You are naturally receptive of the needs of others and are always looking for new ways to exceed expectations and delight customers. You are always respectful, even when under pressure, and are able to confidently suggest ways to improve.