Job Responsibilities | - Manage and grow existing customer accounts with an entrepreneurial mindset and sound business acumen
- Exhibit aptitude with financial analysis and models, including proficiency in working with various financial spreadsheets, forecasting, NPV, capital valuation, internal rates of return, etc.
- Creatively and aggressively seek new customer deals, demonstrating a high level of know-how in prospecting and lead generation
- Utilize industry partners and resources to identify and scope new business/projects outside existing KM fence lines
- Negotiate transactions and long term commitments
- Draft and manage contract positions, including boilerplate language with support of KM Legal
- Lead ad hoc teams in determining asset solutions that solve customer’s logistics problems
- Build KM value with customers and ensure continuous service improvement, especially through the use of key performance indicators
- Think and act strategically, understand market dynamics relative to customers requirements; write effective account plans for key strategic customers as required
- Perform competitive analysis
- Coordinate customer service response with functional peers for assigned customers; solve problems with diplomacy
- Develop and maintain close business relationships with existing and potential customers
- Identify and initiate capital projects to support new business growth or enhance asset profitability
- Work with Field Operations, Engineering, Regulatory and other KM groups as required in response to new leads/inquiries development and implementation of new deals and inquiries
- Ensure compliance with all permit and regulatory requirements, in conjunction with KM EH&S resources
- Communicate effectively and regularly with Management on issues, goals and objectives
- Complete special projects and annual objectives as assigned
- Deal with a wide variety of people, internally and externally, with tact, courtesy and professionalism
- Communicate effectively with individuals and groups using a high level of proficiency in verbal, written and listening skills
- Maintain a high regard for personal safety, for the safety of company assets and other employees, and for customers on KM premises
- Travel required to effectively support customer’s terminal positions and all necessary industry relationships
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Educational Requirements (minimal requirements and any additional education or training that would be helpful) | - Bachelor’s degree from an accredited institution in Business Administration, Marketing, Accounting, Finance, Economics, Engineering or related field is required.
- A minimum of five years directly related commercial experience in the steel, mineral, chemical or petroleum industry or similar commercial activity in terminals/logistics/distribution or other transferable fields may be considered as a substitute for the degree requisite.
- An MBA is not required but is a valuable plus.
| Job Requirements (specific experience, skills, knowledge, certifications, licenses, competencies, working conditions) | - A minimum five years direct work experience in a related industry or comparable military background. Preference for and understanding of either chemical, petroleum or natural oils sales/marketing, or transportation and storage services--creating customer value, and knowledge of industry practices and processes
Proficient in negotiation skills or the demonstrated aptitude to develop those skills - Must be able to clearly present ideas, proposals and results to business segment leaders and to customers
- Intermediate to advanced proficiency level with Microsoft applications, including but not limited to Outlook, Word and Excel for the purpose of word processing, spreadsheets and analysis, and financial modeling
- Strong analytical skills and logical thought processes, with the ability to identify and resolve complex issues/problems including but not limited to complex economic/financial models
- Ability to organize and prioritize daily work, and maintain strict confidentiality
- Must be able to successfully and simultaneously manage multiple tasks, and work with minimal direct supervision
- Must possess general understanding of how corporate policies, procedures, practices and processes relate to associated business units, other region peers, and internal and external customers
- Ability to work with a team, take direction from supervisor(s), focus attention on details, follow work rules, and adhere to required work schedules
- Ability to work in a regulated or competitive environment that may include handling of sensitive company and customer information
- Excellent communication and presentation skills, verbal and written
- Must possess and maintain a valid driver’s license, and a driving record satisfactory to the company and its insurers
- Must be knowledgeable in standard industry practices and trends, and related policies, including ability to attend conferences and training/refreshers as required
- Solid leadership, communication and interpersonal skills, and the ability to lead ad-hoc teams with varying disciplines, backgrounds and experience levels
- Maintain a regular, dependable attendance record and a high level of personal performance
- Travel required to effectively support customer’s terminal positions and all necessary industry relationships
- Carry a company-provided cell phone and be available to respond during working hours, and occasionally during non-working hours
- Successful completion of a background check and drug screen upon offer
- And other related duties as assigned
| Preferred Experience, Skills and Knowledge (above the minimum requirements; not required, but advantageous in this position) | - Respected industry reputation and established contacts with all industry participants, including producers, significant end-users and/or middlemen (traders, brokers, distributors, marketers), is desirable
- Understanding of the bulk commodity storage and handling markets
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EQUAL OPPORTUNITY EMPLOYER STATEMENT: We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.
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