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Job Details

Delivery Driver (160120)

CA - North Hollywood

  • Date Posted: Feb 10, 2022
  • Company: HOME DEPOT USA, INC
  • Travel: 0-10%
  • Functional Area: DRIVER
  • Position Type: Full Time
  • Relocation Provided: No

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Position Description:
Position Purpose:
Driver Associates are responsible for loading orders onto trucks, delivering orders to the appropriate location and unloading orders. Because the Driver is many times the last associate to interact with a customer, the level of service they provide is vital to the overall business of Home Depot. The condition of the product upon delivery and the timeliness of this delivery can largely shape the customer service experience for many of Home Depot's high volume customers. It is essential that the Driver gain familiarity with the products, product location and store layout to provide the most efficient and highest quality service to our customers. Driving through the communities that surround our stores, the Driver must uphold Home Depot's core values and project a positive image to the residents of these communities.

Major Tasks, Responsibilities & Key Accountabilities:
Maintaining a high level of professionalism and following Home Depot's safety policies and procedures are critical to performing the duties of a Driver. Each associate has the responsibility of providing a safe working and shopping environment by following all safety policies & standards, completing specified safety training, immediately correcting hazards & unsafe conditions or reporting conditions to the Manager On Duty, and working safely as not to endanger themselves, co-workers, vendors, or customers.

Nature and Scope:
Physical Job Requirements

Bending, stooping, reaching, twisting, lifting, pushing, pulling and moving items
oRequires the ability to move around the store and maneuver merchandise when necessary
Working in extreme weather conditions
oRequires constant exposure to extreme weather conditions when loading and unloading product
Responding to public address system announcements
oRequires ability to respond to customer service calls, personal pages and general information announcements
Moving and Standing
oRequires moving around the store to assist Customers
Identifying and reading reports, tickets and UPC labels
oRequires recognizing, identifying and using merchandise and necessary reports

Environmental Job Requirements:
Usually in a comfortable environment but with regular exposure to factors causing moderate physical discomfort from such things as dust, fumes or odors.
Typically requires overnight travel less than 10% of the time.

Additional Environmental Job Requirements:
Due to forklifts and other heavy equipment traveling through the store, temporary cracks may appear in the floor, causing an uneven walking surface
The warehouse environment can be dusty and noisy
Doors are frequently open, causing drafts and interior temperature changes
Floors around work area may become slippery during wet weather conditions
May have to handle merchandise and work with tools with sharp edges
Passing forklifts emit gas fumes
Tools, supplies and related merchandise may contain hazardous materials

Standard Minimum Qualifications:
Must be 21 years of age or older.
Must be legally permitted to work in the United States.

Additional Minimum Qualifications:
Pass the DOT background check
Have valid driver's license

Education Required:
The knowledge, skills and abilities typically acquired through the completion of a high school diploma and/or GED.

Years of Relevant Work Experience:
1 year

Physical Requirements:
Must continuously stand or walk or regularly requires lifting/handling/carrying material or equipment of moderate weight (8-20 pounds).

Knowledge, Skills, Abilities and Competencies:
- Customer Driven: Provides outstanding customer service (to both internal and external Customers); follows through on responsibilities to Customers; recovers from any errors made and leaves Customer satisfied.
- Sales Associate Knowledge and Skill: Knows of all features of the customer bonding process; incorporates the customer bonding process in every customer interaction; demonstrates skill in bonding with Customers.
- Ground Engaged: Aware of how the work performed in the job and the goals of the organization are interrelated; aware of the competition; knows the business and industry.
- Product Knowledge: Demonstrates and maintains a thorough knowledge of the products and services offered at The Home Depot.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.