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Job Details

Large Equipment Mobile Service Technician (154705)

AZ - Phoenix

  • Date Posted: Sep 17, 2021
  • Company: HOME DEPOT USA, INC
  • Travel: None
  • Functional Area: Technician
  • Position Type: Full Time
  • Relocation Provided: No

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Position Description:

The Home Depot Rental is your single source for large equipment, general tools, trucks and trailers all in one location. With more than 1,200 convenient locations and a young fleet of pro-quality tools and equipment, The Home Depot Rental can help you get the job done. Plus, not only do we offer transportation solutions with our truck and van rentals, but we also provide onsite delivery service for large equipment rentals.

We’re proud to be number 18 on the 2021 Fortune 500 list. The Home Depot is growing – grow your career with us. We're building a pipeline of talented associates for future openings and that's where you come in.

We are looking for Associates who share in our core values:

  • Taking Care of Our People
  • Excellent Customer Service
  • Building Strong Relationships
  • Doing the Right Thing
  • Giving Back
  • Creating Shareholder Value
  • Respect for All People
  • Entrepreneurial Spirit

We offer competitive compensation and benefits, including but not limited to:

  • Comprehensive Medical, Dental, and Vision plans (available on day one of employment)
  • Merit Increases and Performance Bonuses
  • Associate Discount Programs
  • Paid Parental and Maternity leave
  • 401(K) Retirement Plan
  • Employee Stock Purchase Plan (ESPP)
  • To learn more about our available benefits please visit:

The Mobile Service Technician (MST) shares responsibility with the Lead Rental Technician (LRT) for maintenance and repairs on light construction equipment at assigned store locations. The MST makes frequent visits to each store to inspect all equipment, to document the status of each unit, and to complete work orders for all maintenance and repairs.


  • Responsible for maintaining a fleet of rental equipment at an assigned set of store locations, with a particular emphasis on preventive maintenance
  • Receives direction from Regional Rental Manager (RRM) or Rental Field Operations Manager (RFOM) in setting priorities for completion of inspections and maintenance
  • Makes routine store visits to perform inspections and preventive maintenance on all units at each store Inspects equipment for rental readiness and neatness of appearance
  • Performs preventive maintenance and minor repairs on equipment
  • Initiates service calls and orders parts needed for equipment maintenance and repairs
  • Conducts aerial equipment inspections
  • Utilizes company technology platform to document all work performed on equipment, including labor and parts
  • Maintains accurate parts inventory in vehicle or shop location
  • Maintains accurate fleet inventory and transfers equipment between locations
  • Trains Home Depot store associates in the proper operation of the equipment and large equipment operating procedures
  • Assists with equipment deliveries and pick-ups as required
  • Deploys new equipment to store locations, including performing PDIs, delivering to the store, and training store associates on operation of the equipment
  • Performs other duties assigned by the RRM, RFOM or authorized personnel


  • This position reports to the Regional Rental Manager
  • This position has no direct reports.



Working conditions include working in the outdoors, including in extreme temperatures; working around dirt, grease, fumes, oils, and chemicals; prolonged exposure to loud noises from engines, compressors, power tools, and equipment.



  • Must be twenty-one years of age or older.
  • Must be legally permitted to work in the United States.

Additional Minimum Qualifications:

  • 1-3 years’ experience servicing construction equipment (preventative maintenance, troubleshooting, minor mechanical repairs)
  • Light construction equipment maintenance knowledge and/or skills including small engines and hydraulics
  • Valid driver’s license (ability to drive in a CMV capacity)
  • Safe driving record
  • Familiarity with inventory management
  • Working knowledge of handheld technology (smartphone, laptop, tablet)
  • Ability to work effectively with different personality types and all levels of associates
  • Ability to work independently
  • Ability to operate in extreme outdoor working conditions
  • Ability to adapt to unforeseen circumstances, including weather, traffic, and others
  • Strong work ethic

Education Required:

The knowledge, skills and abilities typically acquired through the completion of a High School Diploma, GED, Technical or Trade School - or equivalent experience in a field of study related to the job

Years of Relevant Work Experience: 1 year

 Physical Requirements:

Working conditions include significant physical demands such as lifting (up to 80 lbs.) from the waist, lifting from the shoulder, prolonged standing, bending, kneeling, crawling underneath equipment, climbing on top of equipment, reaching and stretching. Environment will require repetitive hand, wrist, and arm movements, including skilled work with fingers. Occasionally, employee will be required to work at heights.

Preferred Qualifications:

  • Experience in equipment rental industry (mechanical, driving, counter sales, customer service, etc.)
  • Ability to maintain a professional appearance and provide a positive company image
  • Ability to define problems, collect data, establish facts, and draw valid conclusions
  • Effective organization and prioritization skills
  • Experience, ability and desire to provide superior customer service

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.