Software Engineer Senior Manager (144855)

Position Description:
POSITION PURPOSE

As a Software Engineer Sr. Manager, you will be given a chance to contribute to the products we create, help grow the next generation of engineering talent, and help shape the technology strategy of the enterprise. 

In addition, you will be given the chance to work with our most strategic vendors to ensure that 3rd party tools and applications are readily available to all product teams that are interested in using them. The Sr. Manager must exhibit the ability to lead managers and their teams and drive change management and process improvement.

MAJOR TASKS, RESPONSIBILITIES AND KEY ACCOUNTABILITIES

20% - Strategy & Planning: 
Works and negotiates with partners on the staffing of skilled engineering positions on product teams 
Contributes to and makes recommendations for strategic plans in support of key objectives in a timely and fiscally responsible manner 
Supports and nurtures strategic vendor relationships; recommends ways to influence vendors that aligned to domain, portfolio, and enterprise strategic objectives 
Evaluates new technologies for adoption across the enterprise 
Helps to identify and demonstrate emerging technologies for adoption by product teams 

20% - Delivery & Execution: 
Collaborates and pairs with product team members (UX, engineering, and product management) to create secure, reliable, scalable software solutions 
Documents, reviews and ensures that all quality and change control standards are met 
Writes custom code or scripts to automate infrastructure, monitoring services, and test cases 
Works with vendors and partners for the successful implementation of critical tooling and platforms 
Creates meaningful dashboards, logging, alerting, and responses to ensure that issues are captured and addressed proactively 
Contributes to enterprise-wide tools to drive destructive testing, automation, and engineering empowerment 
Participates in and leads review board sessions to drive consistency across the enterprise 
Makes suggestions that help drive operational excellence to create internal customer satisfaction and meet operational metrics 
Fills in on product teams for engineers who are out of the office 

15% - Support & Enablement: 
Fields questions from engineers, product teams, or support teams 
Monitors tools and participates in conversations to encourage collaboration across product teams 
Learns, through reading, tutorials, and videos, new technologies and best practices being used within other technology organizations 
Provides application support for software running in production 
Acts as a technical escalation point for the engineers on the team 

45% - People: 
Provides leadership, mentoring, and coaching to Software Engineers 
Attracts, retains, and develops top talent to build a world class Software Engineering Team 
Conducts annual and mid-year reviews by reviewing individual development plans and team feedback 
Fosters collaboration with team members to drive consistency across product teams, and finds opportunities to expose engineers to career interests 
Acts as a proponent of modern software development practices 
Guides team members in strategy, alignment, analysis, and execution tasks within and across product teams 
Participates in and contributes to learning activities around modern software design and development core practices (communities of practice) 
Builds relationships with technology leaders at other companies to learn best practices and elegant solutions to common problems

NATURE AND SCOPE

Typically reports to the Technology Director, Sr. Director or Vice President.

ENVIRONMENTAL JOB REQUIREMENTS

Environment: 

Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.

Travel: 

Typically requires overnight travel 5% to 20% of the time.

ESSENTIAL SKILLS:
MINIMUM QUALIFICATIONS
Must be eighteen years of age or older. Must be legally permitted to work in the United States. 
Additional Minimum Qualifications:
Mastery of an object oriented programming language (preferably Java) Must be legally permitted to work in the United States 
Education Required:
The knowledge, skills and abilities typically acquired through the completion of a bachelor's degree program or equivalent degree in a field of study related to the job. 
Years of Relevant Work Experience: 6 years 
Physical Requirements:
Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles.
Preferred Qualifications:
6-8 years of relevant work experience Mastery of a modern scripting language (preferably Python) Mastery of a modern web application framework such as Ruby on Rails, Spring MVC, and Node.js Mastery of writing SQL queries against a relational database Mastery of modern product development processes and pipelines Proficient in effective troubleshooting and issue resolution techniques Proficient in effective system monitoring and log analysis techniques Capable of understanding complicated systems quickly Proficiency in guiding more junior team members through Software Engineering fundamentals in a professional setting Proficient managing and growing team members in a professional setting Proficient balancing workloads across teams Experience managing vendor relationships Experience with translating high level strategy to tactical execution
Knowledge, Skills, Abilities and Competencies:
Attracts Top Talent: Attracting and selecting the best talent to meet current and future business needs
Balances Stakeholders: Anticipating and balancing the needs of multiple stakeholders 
Builds Effective Teams: Building strong-identity teams that apply their diverse skills and perspectives to achieve common goals Business Insight: Applying knowledge of business and the marketplace to advance the organization s goals 
Collaborates: Building partnerships and working collaboratively with others to meet shared objectives
Communicates Effectively: Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences 
Develops Talent: Developing people to meet both their career goals and the organization s goals 
Drives Engagement: Creating a climate where people are motivated to do their best to help the organization achieve its objectives 
Drives Vision and Purpose: Painting a compelling picture of the vision and strategy that motivates others to action 
Manages Ambiguity: Operating effectively, even when things are not certain or the way forward is not clear 
Organizational Savvy: Maneuvering comfortably through complex policy, process, and people-related organizational dynamics Situational Adaptability: Adapting approach and demeanor in real time to match the shifting demands of different situations

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.