The Master Trainer schedules, manages, and delivers enterprise-wide learning events for retail associates through various methods including distance learning technologies and leader-led events. The Master Trainer partners with the Learning Development team as a subject matter expert to create and update training courses focused on the needs of associates in the areas of operations, product knowledge, and selling. The Master Trainer may serve as a project lead for Learning projects or ad-hoc webinar requests and is responsible for the planning, organizing, and controlling of those projects.
MAJOR TASKS, RESPONSIBILITIES AND KEY ACCOUNTABILITIES
- 60% Delivery of training and development programs for retail associates
- 30% Administrative (calendar planning, scheduling offerings in learning management system,
- 10% Partnering with the learning development team to serve as a subject matter expert in the
NATURE AND SCOPE
Reports to Manager of Learning Execution
Must be eighteen years of age or older.
Must be legally permitted to work in the United States.
YEARS OF RELEVANT WORK EXPERIENCE - 2
PHYSICAL JOB REQUIREMENTS
Frequent periods are spent standing or sitting in the same location with some opportunity to move about; occasionally there may be a need to stoop or lift light objects (typically less than 8 pounds).
Bachelor's degree or related field experience in specialty product areas (flooring, millwork, kitchen/bath, appliances) and/or store operations Experience in the facilitation of instructor-led training with a solid understanding and application of adult learning principles
2 years in retail industry or Home Depot equivalent
KNOWLEDGE, SKILLS, ABILITIES AND COMPETENCIES
Functional and Technical Skills, Technical Learning
Learning on the Fly
Creativity / Innovation Management
Presentation Skills/Applies Adult Learning Principles
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.