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Job Details

Software Engineer Senior Manager (137138)

TX - Austin

  • Date Posted: Jan 31, 2020
  • Travel: 0-25%
  • Functional Area: Technology
  • Position Type: Full Time
  • Relocation Provided: No

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Position Description:


    As a Software Engineer Sr. Manager, you will be given a chance to contribute to the products we create, help grow the next generation of engineering talent, and help shape the technology strategy of the enterprise.
    In addition, you will be given the chance to work with our most strategic vendors to ensure that 3rd party tools and applications are readily available to all product teams that are interested in using them. The Sr. Manager must exhibit the ability to lead managers and their teams and drive change management and process improvement.


    20% - Strategy & Planning:
    Works and negotiates with partners on the staffing of skilled engineering positions on product teams
    Contributes to and makes recommendations for strategic plans in support of key objectives in a timely and fiscally responsible manner
    Supports and nurtures strategic vendor relationships; recommends ways to influence vendors that aligned to domain, portfolio, and enterprise strategic objectives
    Evaluates new technologies for adoption across the enterprise
    Helps to identify and demonstrate emerging technologies for adoption by product teams

    20% - Delivery & Execution:
    Collaborates and pairs with product team members (UX, engineering, and product management) to create secure, reliable, scalable software solutions
    Documents, reviews and ensures that all quality and change control standards are met
    Writes custom code or scripts to automate infrastructure, monitoring services, and test cases
    Works with vendors and partners for the successful implementation of critical tooling and platforms
    Creates meaningful dashboards, logging, alerting, and responses to ensure that issues are captured and addressed proactively
    Contributes to enterprise-wide tools to drive destructive testing, automation, and engineering empowerment
    Participates in and leads review board sessions to drive consistency across the enterprise
    Makes suggestions that help drive operational excellence to create internal customer satisfaction and meet operational metrics
    Fills in on product teams for engineers who are out of the office

    15% - Support & Enablement:
    Fields questions from engineers, product teams, or support teams
    Monitors tools and participates in conversations to encourage collaboration across product teams
    Learns, through reading, tutorials, and videos, new technologies and best practices being used within other technology organizations
    Provides application support for software running in production
    Acts as a technical escalation point for the engineers on the team

    45% - People:
    Provides leadership, mentoring, and coaching to Software Engineers
    Attracts, retains, and develops top talent to build a world class Software Engineering Team
    Conducts annual and mid-year reviews by reviewing individual development plans and team feedback
    Fosters collaboration with team members to drive consistency across product teams, and finds opportunities to expose engineers to career interests
    Acts as a proponent of modern software development practices
    Guides team members in strategy, alignment, analysis, and execution tasks within and across product teams
    Participates in and contributes to learning activities around modern software design and development core practices (communities of practice)
    Builds relationships with technology leaders at other companies to learn best practices and elegant solutions to common problems


    Typically reports to the Technology Director, Sr. Director or Vice President.



    Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.


    Typically requires overnight travel 5% to 20% of the time.



Must be eighteen years of age or older.
Must be legally permitted to work in the United States.

Additional Minimum Qualifications:

Mastery of an object oriented programming language (preferably Java)
Must be legally permitted to work in the United States

Education Required:

The knowledge, skills and abilities typically acquired through the completion of a bachelor's degree program or equivalent degree in a field of study related to the job.

Years of Relevant Work Experience:
6 years

Physical Requirements:

Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles.

Preferred Qualifications:

6-8 years of relevant work experience
Mastery of a modern scripting language (preferably Python)
Mastery of a modern web application framework such as Ruby on Rails, Spring MVC, and Node.js
Mastery of writing SQL queries against a relational database
Mastery of modern product development processes and pipelines
Proficient in effective troubleshooting and issue resolution techniques
Proficient in effective system monitoring and log analysis techniques
Capable of understanding complicated systems quickly
Proficiency in guiding more junior team members through Software Engineering fundamentals in a professional setting
Proficient managing and growing team members in a professional setting
Proficient balancing workloads across teams
Experience managing vendor relationships
Experience with translating high level strategy to tactical execution

Knowledge, Skills, Abilities and Competencies:

Attracts Top Talent: Attracting and selecting the best talent to meet current and future business needs
Balances Stakeholders: Anticipating and balancing the needs of multiple stakeholders
Builds Effective Teams: Building strong-identity teams that apply their diverse skills and perspectives to achieve common goals
Business Insight: Applying knowledge of business and the marketplace to advance the organization s goals
Collaborates: Building partnerships and working collaboratively with others to meet shared objectives
Communicates Effectively: Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences
Develops Talent: Developing people to meet both their career goals and the organization s goals
Drives Engagement: Creating a climate where people are motivated to do their best to help the organization achieve its objectives
Drives Vision and Purpose: Painting a compelling picture of the vision and strategy that motivates others to action
Manages Ambiguity: Operating effectively, even when things are not certain or the way forward is not clear
Organizational Savvy: Maneuvering comfortably through complex policy, process, and people-related organizational dynamics
Situational Adaptability: Adapting approach and demeanor in real time to match the shifting demands of different situations

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.