Working at the world's fourth largest retailer mixes the best of many worlds: cuttingedge technologies meet real business needs meets real customers who spend billions of dollars across our stores in North America.
What is it like to work at The Home Depot QuoteCenter?
We were a startup once upon a time and much of our startup culture still exists: the agility of a small operation, the impact that comes with being a leader in our industry. Our team uses the latest technologies to build new products that facilitate 9-figure project sales at The Home Depot. We invest proactively in our people. The mission of the QuoteCenter product team is to radically reimagine the shopping experience at Home Depot utilizing the latest data tools and web technologies.
We are searching for a Senior Business Process Analyst who is passionate about taking an ownership role in translating business and technical requirements into solutions. The goal of your efforts in this role is to leverage data to create merchandising programs that streamline the sales process for our associates.
We are seeking someone who has a knack for linking numbers to business opportunities, and who can effectively communicate with and influence stakeholders. Degree in business or similar field required. Experience in Tableau (or other analytical software), SQL, project management a strong plus.
MAJOR TASKS, RESPONSIBILITIES AND KEY ACCOUNTABILITIES
20%- Plan and lead all phases of a project's life cycle (i.e. feasibility, design implementation, evaluation); this includes extracting the business need; defining the business requirements, understanding the impact on the business, and designing and carrying out the project(s)
10%- Serve as liaison between merchandising and finance by facilitating meetings including both departments
10%- Mentor other analysts in developing/honing business knowledge and analytical skills
20%- Serve as a subject matter expert and perform research and/or analysis within assigned projects
20%- Multi-task to work on 2 to 4 projects simultaneously, recommending process improvements and making final project recommendations which impact the business
20%- Establish and report on metrics of assigned projects to gauge business value
NATURE AND SCOPE
This position reports to Director.
This position has no direct reports.
ENVIRONMENTAL JOB REQUIREMENTS
Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.
Must be eighteen years of age or older.
Must be legally permitted to work in the United States.
The knowledge, skills and abilities typically acquired through the completion of a high school diplomas and/or GED.
Years of Relevant Work Experience: 5 years
Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles.
Experience developing complex technology solutions and performing analysis on feature requirements against system capabilities.
Experience communicating and delivering content to external parties.
Ability to recognize and proactively manage the appropriate content and interactions for dealing with third parties.
Ability to prioritize tasks/objectives with strong organizational and analytical skills.
History of documenting expectations in clear and presentable format.
Experience with various applications and tools, including JIRA, Visio, MS Office, Powerpoint, Excel. Knowledge of SQL, relational databases and various analytics tools.
Clear and articulate communication style to partner collaboratively across multiple departments with a consultative approach to assess and solve business problems for internal and external customers.
You must build cross-department relationships to further business requirement definition.
Must be successful in a team environment and drive collaborative work initiatives.
Able to be successful in a more ambiguous role with targets and goals that change frequently.
Retail industry experience preferred, not required. E
xperience analyzing and visualizing data through BI solutions (Tableau) a plus.
Knowledge, Skills, Abilities and Competencies:
Working knowledge of Microsoft Office (Word, Excel, PowerPoint)
Excellent written and verbal skills
Strong organization skills with attention to details
Must possess the ability to handle multiple task at once with minimal direction
Training and procedural documentation skills.
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.