International Capacity Account Manager – Located in Singapore

  • 20229
  • Sales
  • Undefined duration
  • 2 to 6 years
  • Brussels
  • BICS
  • Master
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Task Description:

Company Description:

BICS is recognized in the wholesale communications market as a top global voice carrier and the leading provider of mobile data services. We aim at bridging the telecom world with the new unconventional communication providers worldwide. Our innovative suite of solutions for Voice, Messaging, Data & Connectivity, Business Intelligence & Analytics, Fraud & Authentication, Roaming, MVNE and Asset Monetization bring value to our customers’ businesses by enabling them to offer state-of-the-art communication services.

Our headquarters is located in Brussels and we offer global connectivity with strong presence in Africa, Americas, Asia-Pacific, Europe and Middle East. We have regional offices in Bern, Madrid, Dubai, New York, San Francisco and Singapore, a satellite office in Beijing and local representation in Accra, Cape Town, Miami, Montevideo, Nairobi and Toronto.

With a diverse and multicultural team of about 500 employees, we continuously strive to provide customers with the highest level of quality, reliability and interoperability, enabling them to maximize their end-user value.

Task Description:

Your responsibilities

  • You promote, sell and daily trade our Capacity solutions (SDH, Carrier Ethernet, submarine capacities etc.) to increase our leading position as a telecommunications gateway;

  • You promote, sell IP Transit and Remote peering) to increase our leading position as a telecommunications gateway;

  • You are responsible for growing the Partner portfolio within your region.

  • You negotiate Framework and Service Level Agreements;

  • You are responsible for managing the relationship with assigned key Partners and interact at all levels within the Partners’ organisation;

  • You co-ordinate and manage requests for quotation from customers and prospects, and you prepare global offers within the agreed timeframes;

  • You coordinate the operational end-to-end implementation of contracts in order to ensure their fulfilment;  

  • You are accountable for all issues in the domain of financial (billing, collection, disputes resolution), technical (dimensioning and configuration of the physical interconnection), legal (contracts) and administrative issues towards your customers portfolio;

  • You share customer and market information and manage support staff in order to improve overall efficiencies;

  • You drive the capacity performance & profit by realizing significant cost savings on the local tails for the voice and capacity line.

Your Profile:

Your profile

  • You have a master degree (preferably in business or economics);

  • Experience in the international data/IP/ capacity wholesales market/ is a must have;

  • You can easily communicate and develop long term and trusty relationship with your partners;

  • You have proven track record in sales and negotiation skills;

  • You are customer focused and result oriented;

  • You like taking initiative and can work independently;  

  • You are familiar with Asian culture and business customs;  

  • You are flexible and willing to travel;

  • You are fluent in English.

We Offer:

A professional and stimulating working environment in the telecommunications sector. Various career opportunities within the Proximus Group on a national and International level, high-quality training and a rich and acknowledged expertise. We also offer you an attractive remuneration with many fringe benefits.