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    Senior Applications Engineer

    • 16120
    • Applications Engineering
    • Experienced Professionals
    • Partner Enablement
    • Partner Enablement - Engineering
    • UK
    • Cambridge


    We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.

    Job Description

    The Arm GPU and Machine Learning(ML) processors are optimized, ground-up design for Graphics and machine learning acceleration, targeting mobile, smartTV, automotive and adjacent markets. The solution consists of state-of-the-art optimized fixed-function and programmable engines that provide premier performance within a constrained power envelope. With strong on-going customer interest, we are expanding our customer support capability through Arm’s Partner Enablement Group (PEG). PEG is looking for an experienced Senior Applications Engineer to join a high performing team working in an exciting and fast paced new field with customers. You will significantly engage with customers in adoption and integration of Arm’s GPU and ML technology into their solutions and will engage with the GPU and ML Technology teams to reflect customers’ voice into the Arm development work around GPU and ML.

    Job Purpose

    Arm’s PEG is now seeking highly motivated and capable engineers to join our existing support team in Arm Cambridge. You will be required to gain a deep knowledge of Arm’s GPU and ML software products, establish relationships with the relevant functional groups within Arm worldwide and deploy this knowledge solving real problems in a timely manner for customers during crucial stages of their own product developments.

    What will I be accountable for?

    You will be typically providing in-depth technical support by email or CRM system to regional customers. Additional communication with customers will be by telephone, video conferencing and social media. You will occasionally be required to travel to support customers at their premises. You will work with the team to create training material and application notes to help teach customers about Arm’s GPU and ML technologies. In addition, you will be supported in developing your skills as an Arm Trainer in order to co-present training classes to our customers worldwide. The applicant will also be expected to spend some time each year updating their technical product knowledge at one of Arm’s GPU and ML design centres.

    Job Requirements

    Essential Technical/Professional Skills

    • Good university degree in Computer Science or Electronics Engineering; Post Graduate degree preferred. Other engineering or science subject graduates would be considered if they have relevant experience.
    • Experience of Kernel and Device Driver development and deployment, ideally for Android and Linux.
    • Experience of Graphics APIs such as EGL, OpenGL(ES) and Vulkan.
    • Experience of Compute APIs such as OpenCL and RenderScripts
    • Experience of customer and sales interaction – ideally in a Technical Support, Product Deployment or Field Application role - as well as development work. Strong software design, coding and debug skills.
    • Good Knowledge of GPU and NN architecture and understanding of the interaction between software and hardware.
    • Experience of Neural Network APIs development such as TensorFlow and Caffe.
    • Experience of working in a multi-time zone and distributed team environment.

    Desirable Skills & Experience

    • Experience of embedded operating systems, device drivers, microprocessor and embedded system hardware architectures
    • Experience in developing GPU SW applications and/or drivers
    • Experience in ML technology and standards such as TensorFlow, Caffe, ArmNN and Arm Compute Library.
    • Good knowledge of GPU/AI/ML technology.
    • Good Knowledge of heterogeneous compute, ideally GPGPU/OpenCL.
    • Good knowledge of Linux kernel
    • Experience in SoC bring-up debugging and triage
    • Knowledge of the Arm architecture, Arm assembler

    Personal Requirements

    • Have a strong customer focus.
    • Able to travel on a regular basis (approximately every 2 months), both to provide customer training and also for internal business reasons.
    • Have the ambition and ability to solve problems quickly.
    • Have excellent written and verbal interpersonal skills with both colleagues and customers.
    • Able to work in high-pressure customer environments.
    • Be enthusiastic in obtaining engineering or management input, either Arm’s or the customer’s, in order to solve issues in a timely and accurate manner.
    • Be able to schedule own workload, and plan tasks – based on both internal and customer requirements.
    • Have good inter-personal skills and enjoy working within a multinational team, especially when under pressure. Excellent cultural awareness is essential.
    • Willing to be flexible and accept new challenges.

    Arm has a responsibility to ensure that all employees are eligible to live and work in the UK.

    Location: Cambridge
    Salary: Competitive
    Opening date: 1st July 2019
    Closing date: 29th July 2019


    ARM Benefits


    Your particular benefits package will depend on position and type of employment and may be subject to change. Your package will be confirmed on offer of employment. Arm’s benefits program provides permanent employees with the opportunity to stay innovative and healthy, ensure the wellness of their families, and create a positive working environment.

    • Annual Bonus Plan
    • Discretionary Cash Award
    • Group Personal Pension Plan with enhanced company contribution
    • Medical, Travel, Health & Life Insurances
    • Holiday, 25 days annual leave with option to buy an additional 5 days per year
    • Sabbatical, 20 paid days every four-year of service
    • Volunteering, One (1) paid working day each year (TeamARM)
    • Varies by location: cycle to work, free car parking, gym on site, team and social events

    About Arm

    Arm® technology is at the heart of a computing and connectivity revolution that is transforming the way people live and businesses operate. From the unmissable to the invisible; our advanced, energy-efficient processor designs are enabling the intelligence in 86 billion silicon chips and securely powering products from the sensor to the smartphone to the supercomputer. With more than 1,000 technology partners including the world’s most famous business and consumer brands, we are driving Arm innovation into all areas compute is happening inside the chip, the network and the cloud.

    With offices around the world, Arm is a diverse community of dedicated, innovative and highly talented professionals. By enabling an inclusive, meritocratic and open workplace where all our people can grow and succeed, we encourage our people to share their unique contributions to Arm's success in the global marketplace.

    About the office

    At our global HQ in Cambridge, England we house the majority of our engineering and our corporate groups that deliver our extraordinary success. As a world-renowned university town, Cambridge boasts both a beautiful countryside and a historical town center. Local activities include punting on the River Cam and the many museums that reside within Cambridge University.

    Cambridge, UK - Global HQ
    Arm Ltd.
    110 Fulbourn Road
    GB-CB1 9NJ
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