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    Senior Information Developer

    • 17826
    • Technical Writing
    • Experienced Professionals
    • Partner Enablement
    • Partner Enablement - Tech Pubs
    • UK
    • Manchester
    • UK
    • Manchester


    We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.

    Job Description

    Are you a dedicated, user-focussed information developer or technical writer who wants to work on ground-breaking technology for the world’s leading semiconductor IP company? Does software technology excite you? If your answer is yes, we should talk about you joining our diverse team of information developers.

    We have an exciting opportunity for you to join a team of information developers working with leading-edge software technology in Arm's Development Solutions Group. Ideally, you will have some knowledge of C and C++, and embedded systems, but not necessarily as a programmer. Working closely with Arm's product development and support teams, you will create user-focussed content for software tools that compile C and C++ programs. You'll do this by creating networks with product teams and with your own investigations by experimenting with the tool.

    You will also be part of a larger collaborative community of Information Developers who can guide and advise; often you will be working together creating and delivering content for a large project.

    What will you be responsible for?

    • Identifying user needs to create and improve content which helps our customers and partners reach their goals.
    • Leading all content development activities for one or more software products.
    • Collaborating with domain experts in software engineering and our support and product management teams.
    • Improving the clarity and consistency of content aimed at a global audience.
    • You will look for opportunities to make efficiences with tooling and content auto-generation.

    About Technical Communications at Arm

    The Technical Communications team is part of the Sales and Partner Enablement Group. We are responsible for producing and maintaining technical content for all Arm products, including documentation, user assistance, and multimedia. Technical Communications has a strong presence in all of Arm’s major design centres. Members of our team come from a variety of backgrounds and range from graduates to highly-experienced writers. 

    Job Requirements

    Your background

    You should have a good degree or post-graduate qualification in a related area. For example:

    • Computer science, physics, maths, or software engineering
    • English or comparative linguistics

    If you don't have a degree in one of these areas but you do have extensive experience in Technical Communications or Information Development then we'd like to hear from you. If you have experience of creating technical content for a C, C++, or another command line tool, or an interest in embedded systems, or skills related to this area, then we'd really encourage you to apply. The skill we most value is your ability to learn and grow within the job and your commitment to use this knowledge to help your colleagues.

    Essential skills and personal attributes

    • Experience in a technical writing role for software products, with a record of writing for global audiences with a strong customer focus.
    • You are used to working closely with Engineering teams, and you have a solid understanding of a software development lifecycle.
    • Ability to turn technical information into easily understood user-focussed content.
    • Flexible and pragmatic in approach. Creative, dynamic, and insightful with strong problem-solving skills.
    • Able to work from your own initiative with sound judgement and clear decision-making attributes.
    • Supportive team-mate, who thrives in a collaborative work environment.
    • Experience of working with collaborative tools and systems used to produce content. You are familiar with technical writing tools, DITA, content management systems, version control systems, review tools, and graphics.
    • Experience of toolsets to manage version control, ticketing, collaboration, and content reviews (for example Jira, Confluence, Git)
    • Knowledge of or have worked with HTML or XML. Familiar with a scripting language.


    At Arm, we are guided by our core beliefs that reflect our unique culture and guide our decisions, defining how we work together to defy ordinary and shape extraordinary:

    We not I

    • Take daily responsibility to make the Global Arm community thrive
    • No individual owns the right answer. Brilliance is collective
    • Information is crucial, share it
    • Realise that we win when we collaborate — and that everyone misses out when we don’t

    Passion for progress

    • Our differences are our strength. Widen and mix up the pool of people you connect with
    • Difficult things can take unexpected directions. Stick with it
    • Make feedback positive and expansive, not negative and narrow
    • The essence of progress is that it can’t stop. Grow with it and own your own progress

    Be your brilliant self

    • Be quirky not egocentric
    • Recognise the power in saying ‘I don’t know’
    • Make trust our default position
    • Hold strong opinions lightly
    With offices around the world, Arm is a diverse organisation of dedicated, innovative and highly talented professionals. By enabling a vibrant, inclusive, meritocratic, and open workplace, where all our people can grow and succeed, we encourage our people to share their unique contributions to Arm's success in the global marketplace.


    ARM Benefits


    Your particular benefits package will depend on position and type of employment and may be subject to change. Your package will be confirmed on offer of employment. Arm’s benefits program provides permanent employees with the opportunity to stay innovative and healthy, ensure the wellness of their families, and create a positive working environment.

    • Annual Bonus Plan
    • Discretionary Cash Award
    • Group Personal Pension Plan with enhanced company contribution
    • Medical, Travel, Health & Life Insurances
    • Holiday, 25 days annual leave with option to buy an additional 5 days per year
    • Sabbatical, 20 paid days every four-year of service
    • Volunteering, One (1) paid working day each year (TeamARM)
    • Varies by location: cycle to work, free car parking, gym on site, team and social events

    About Arm

    Arm® technology is at the heart of a computing and connectivity revolution that is transforming the way people live and businesses operate. From the unmissable to the invisible; our advanced, energy-efficient processor designs are enabling the intelligence in 86 billion silicon chips and securely powering products from the sensor to the smartphone to the supercomputer. With more than 1,000 technology partners including the world’s most famous business and consumer brands, we are driving Arm innovation into all areas compute is happening inside the chip, the network and the cloud.

    With offices around the world, Arm is a diverse community of dedicated, innovative and highly talented professionals. By enabling an inclusive, meritocratic and open workplace where all our people can grow and succeed, we encourage our people to share their unique contributions to Arm's success in the global marketplace.

    About the office

    Our office in Manchester, England hosts diverse teams from throughout Arm including debuggers, HPC tools, technical communications, DevOps infrastructure provision and open-source software development. The office is located in the heart of Manchester city centre allowing easy access to shops, restaurants and a bustling nightlife. Known for its world-renowned sporting connections, Manchester is seen as the United Kingdom's "second city", as it is the most visited city in England by overseas visitors aside from the capital.

    Manchester, UK
    Arm Ltd.
    7th floor
    Westminster House
    11 Portland St
    M1 3HU

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