One hundred years ago, the American Cancer Society began the fight of a lifetime – the fight against cancer. After 100 years of saving lives and creating more birthdays, we’re leading the way in working tirelessly to transform cancer from deadly to treatable and from treatable to preventable. We want to finish the fight against Cancer. In fact, we’ve never been more ready to put the American Cancer Society out of business.
That’s why we’re embarking on our most ambitious undertaking yet. Each year, we help cancer patients everywhere get the help they need when they need it.
As the largest voluntary health organization, the American Cancer Society is passionately committed to saving lives from cancer. We are working to create a world with less cancer and more birthdays – a world where cancer never steals another year from anyone’s life. The ACS combines relentless passion with the wisdom of nearly a century of experience to make this vision a reality, and they get results. The ACS saves lives by helping people stay well, helping people get well, by finding cures, and fighting back. Thanks in part to this work; nearly 12 million cancer survivors and countless others who have avoided the disease will celebrate a birthday this year.
As the official sponsor of birthdays, we know how important each and every birthday is!
The IT Patch Analyst will perform day to day activities for Patch Management of Windows and Linux environments that include analysis of patch impact, deployment of patches and updates, adherence to patching schedules and troubleshooting of patching related issues. The Patch Management Analyst operates within defined operating model and processes to provide ongoing Patch Management support for Operating Systems across the environment.
• Provide technical support for detailed patch impact analysis with Technical and Application staff.
• Coordinate with Technical, Application and Stakeholder staff and partners to ensure all patches are received, tested and implemented on a timely basis.
• Coordinate with relevant teams for any modifications to the maintenance windows and/or patching schedules.
• Adhere to the strict timeline of applying and testing all patches with minimal impact to system uptime.
• Follow patch exception process for patches that need to be delayed or opted out.
• Attend approval change board meetings and request approval / opt out permission for patches.
• Track incidents directly incurred as a result of patching events and inform process improvement.
• Monitor, maintain, and support Patch Management toolsets and systems.
• Provide end-user services escalation requiring Patch Management administrative assistance for Service Operations where necessary.
• Keep current with the latest patching technologies.
• Resolve and work on issues across multiple functional areas.
• Other duties as assigned
• Bachelor’s or Master’s Degree in Computer Science, Information Systems or other related field. Or equivalent combination of education and work experience.
• 5-7 years of relevant IT experience.
• Working knowledge of application development, server, and/or networking architecture components required.
• Relevant technical certifications preferred.
• Strong analysis and process evaluation skills.
• Recognized intermediate technical knowledge of Windows operating systems and applications.
• Working knowledge of current network hardware, protocols, and standards.
• Good oral, written, and presentation communications skills.
• Ability to be an effective team member and proven track record of leading complex development and project teams.
• Work is normally performed in a typical interior/office work environment.
• No or very little physical effort required.
• No or very limited exposure to physical risk.
• Self-motivated and able to organize work for others.
• Able to work quickly with attention to detail including high-pressure situations.
• Ability to communicate technical concepts to a broad range of technical and non-technical staff.
• Ability to travel when necessary.
• Ability to work flexible hours including occasional nights and weekends.
Staff have a unique opportunity to save lives through direct mission impact while fulfilling personal and career objectives. The American Cancer Society values accountability and high performance and rewards those teams and team members who continually improve their capability and contribution. The American Cancer Society is also dedicated to hiring and retaining a diverse workforce to help achieve our mission.
Save Lives. Fulfill Yours.
ACS is an equal opportunity employer and actively seeks candidates from diverse backgrounds including women, communities of color, the LGBT community, veterans, and people with disabilities.