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Job Details

Manager, Discovery Shop
  • Job ID: 26741
  • Functional Area: Operations
  • Position Type: Full-Time Exempt
  • Experience Required: Less than 1 year
  • Optional Location(s):
    California - Orange
  • Department: Discovery Shop
  • Education Required: High School Diploma
  • Relocation Provided: No

Position Description:
Save lives. Fulfill yours.

At the American Cancer Society, we're leading the fight for a world without cancer. Our employees and 1.5 million volunteers are raising the bar every single day. The people who work at the American Cancer Society focus their diverse talents on our singular mission: to end the pain and suffering of cancer. We achieve our mission by drawing on our core values of integrity, compassion, courage, determination and diversity.

It is a calling. And the people who answer it are fulfilled.

A strategic "quality resale" management position whose primary focus is income development through the acquisition and subsequent sale of donated apparel, furniture, jewelry, accessories, artwork, collectibles and other miscellaneous household goods.  Shop operations are supported through volunteer recruitment, training and development, retention and reward.

Consistently adhere to all Discovery Shop Standard Operating Procedures and meet all Net Income Goal Evaluation Levels.  Adhere to all required projects, events and due dates as listed in the Discovery Shop Business Plan, and as they arise throughout the year.

Consistently procure quality donations for a constant flow of merchandise to the sales floor.

Consistently recruit, train, develop and reward volunteer support for all operational, financial and administrative functions of the shop including a volunteer leadership structure.

Ongoing development of shop specific growth plans with the support of the Field Director (s).

Work in a collaborative manner with your local Community (unit) office on special projects.

Position Requirements:
High school graduate.  Some college, including basic courses in business, mathematics and economics.

Retail, wholesale or resale experience in sales, product merchandising, and basic financial and operational functions.  Computer literacy and comfort with basic Microsoft Office functions.   

Demonstrates the following Discovery Shop competencies: Action oriented, Being resilient, Collaborates, Customer focus, Builds effective teams, Drives results, Manages complexity, Persuades.

Other Skills:
Excellent communication and people management skills; multitasking capabilities; patience and consistency to mentor, train and develop volunteers; clear time management and prioritization skills to  accomplish required tasks.

The physical demands  and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Physical demands:  While performing the duties of this job, the employee is occasionally required to walk, sit, use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; balance; stoop; talk or hear.  The employee must occasionally lift and/or move up to 25 pounds.  Specific vision abilities required by the job include close vision, color vision, peripheral vision, depth perception, and the ability to focus.
Work environment:  While performing the duties of this job, the employee is exposed to weather conditions prevalent at the time.  The noise level in the work environment is usually minimal.

Staff has a unique opportunity to save lives through direct mission impact while fulfilling personal and career objectives.  The American Cancer Society values accountability and high performance and rewards those teams and team members who continually improve their capability and contribution. The American Cancer Society is also dedicated to hiring and retaining a diverse workforce to help achieve our mission.

Save Lives. Fulfill Yours.

We are committed to providing staff with fulfilling opportunities to learn, grow and make an impact in their local communities. We offer staff a generous paid time off policy; medical, dental and retirement benefits, and professional development programs to enhance staff skills.