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Operations Support Representative- Sustainability
Job ID #: 2853 Location: US-IN-Indianapolis
Functional Area: Returns Management Services Department: RMS
Position Type: Full-Time Education Required: HS Diploma/GED
Experience Required: 2 - 3 Years Relocation Provided: No



Provide administrative and operational support to the Operations and Print Production Department in support of inbound and outbound Sustainability activity. Conduct tracking and provide reporting of key performance and production metrics and perform research as requested.


Essential Duties and Responsibilities:
•Run daily reports including, but not limited to: Daily follow-up requests & Misc follow-up requests.
•Performs filing, faxing, emailing, sorting, printing, and manifest creation duties on a daily basis.
•Research issues and questions relating to operational and print production items for inbound and outbound Sustainability activity.
•Interact with customers, other departments, and vendors as needed to support activities and run daily operations associated.
•Maintain reporting for all operational and print production items and daily activities for both inbound and outbound Sustainability activity.
•Document Discrepancies and communicate issues with customer and management.
•Performs other related duties as required or requested.



Education and Experience:
•Education equivalent to graduation from high school, demonstrating excellent customer service and contact management skills.  
•Two or more years of excellent support experience in a customer service/professional environment.   
•Demonstrates proficiency in Microsoft Windows, Excel, Access and Word.

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