|
Position Description
This position supports the Core Neurological Movement Disorders and Pain Therapies groups in the areas of surgical coverage, follow-up, support, troubleshooting, customer service and education within a territory. In certain instances this person may be engaged in basic market development activities depending upon the needs of the assigned territory.
Position Responsibilities
• Represents Medtronic Neurological during surgeries and implants by providing all necessary equipment and products required for the implant, demonstrates expertise in all aspects of implant, follow-up support and troubleshooting techniques (such as proper device selection, appropriate programming, correct implantation and testing of all device systems).
• Maintains current knowledge about assigned products and services as well as competitive products.
• For new and existing accounts, this position is able to proactively identify needs and teach a broader level of caregivers and account employees. This position educates and trains physicians, hospital personnel and office staff on technical matters relating to our products and therapies. This is achieved by coordinating: one on one sessions, in service education programs, seminars and/or outside symposiums.
• Assists district manager and in-house training department in education/training of new employees in the district (therapy consultants, clinical specialists, field clinical engineers, etc.).
• Provides sales support during or following cases such as completing the necessary documentation (for example: implant registration, temporary id cards, packing list) and is able to execute invoices in a variety of different situations. This position is able to place an order with customer service for pending purchase orders and product replacement.
• Maintains open and effective communication with all district personnel, customers and other Medtronic employees.
• Contributes to the completion of milestones associated with specific projects at the regional and/or national level.
• Ensure personal understanding of all quality policy/system items that are personally applicable. Follow all work/quality procedures to ensure quality system compliance and high quality work.
• Performs other related activities, as assigned.
Basic Qualifications
• Bachelor's degree and 4+ years patient care/clinical experience -- or Associates Degree, 6+ years patient care/clinical experience or other current Medtronic field experience
•Clinical skill and knowledge (ex. conduct a simple trial, implant and/or refill a pump)
Desired/Preferred Qualifications
•Registered nurse or Allied Health Professional
•2+ years drug delivery
.Clinical experience with implantable neurological products and stim experience.
•Experience in servicing medical personnel on product use
•Experience with a medical device company or pharmaceutical company, and clinical experience in a specialty area: neurology, neurosurgery, orthopedic, operating room, pain management, or home health care.
•Ability to communicate effectively with sales and health care professionals.
•Ability to coach others on use of products and clinical applications.
•Excellent organizational skills.
•Ability to prioritize under pressure
•Manage multiple tasks simultaneously.
Physical Job Requirements
• Continuous verbal and written communication.
• Frequent 2-handed lifting of up to 40 lbs. from floor to chair/table and from one to another surface at approximately the same level.
• Sitting, standing and/or walking for up to eight plus hours per day
• Environmental exposures include eye protection, infectious disease and radiation
• Frequently required to use hands to finger, handle or feel objects, tools or controls.
• Ability to effectively use a mobile phone, PC, keyboard and mouse
• Frequent bending/stooping, squatting and balance
• Specific vision abilities required by this job include close vision, distance vision, depth perception, and ability to adjust focus in relation to travel and operating a personal computer.
• Must be insurable and maintain a valid driver’s license.
• Ability to travel extensively with ease (approx. 25% of time)
• Must be able to drive approximately 80% of the time within assigned territory.
|
