Regional Technical Manager – based in Singapore

  • 18909
  • IT/Technology/Engineering
  • Undefined duration
  • 2 to 6 years
  • Singapore (SGP)
  • BICS
  • Master

Task Description:

Company Description:

BICS delivers best-in-class international wholesale solutions to a broad range of communication service providers worldwide. Through its product portfolio, a comprehensive, flexible and innovative suite of solutions designed to be used individually, or collectively, BICS meets the existing and future requirements of the global telecoms industry.

BICS’ headquarter is located in Brussels with regional offices in Bern, Madrid, Dubai, New York and Singapore. We also have a satellite office in Beijing and local representation in Accra, Cape Town, Miami, Montevideo, Nairobi and Toronto. Our team continuously strives to provide our customers with the highest levels of quality, reliability and interoperability enabling them to maximise their end-user value.

With our successful consolidation strategy, and a continuing focus on technological advancement and innovation, we have achieved a world-leading position in the international Voice and Mobile Data markets.

For more information, please visit: www.bics.com

Task Description:

Your role is to act as the interface for all technical matters, between the BICS Customers in Asia and the BICS sales organisation.You are accountable for the Customers’ technical life-cycle (pre-sales, fulfilment, post-provisioning).

You propose and agree a high level design for all the products and services BICS offers to their Customers (Roaming, Mobile Data, Voice).

You optimize the existing interconnections in accordance with the network topology evolution and in line with the Customers’ requirements and network costs.

You collect and assemble all Customers’ technical requirements from a technological and topological perspective. You provide BICS with regular and structured inputs and recommend the necessary investments in your Region in order to cover future Customer’s needs.

You manage the structural issues of Customers’ interconnections and take the necessary steps to strengthen the resilience of the different services.

You are fully accountable for the technical Customers’ satisfaction. You measure and analyse the Customers’ satisfaction and take necessary measures to identify and improve possible weaknesses.

Your Profile:

You have a relevant and broad technical experience in the international telecommunication business or in operating Mobile Networks.

You have a Master degree in Engineering and a minimum of 5 years of experience.

You are fluent in English. Any other language is an asset.

You are ready to travel for short trips in your region, in order to meet Customers and support the sales organisation.

You can develop and maintain long term and trusty relationship with your Customers and your colleagues within BICS (Commercial, Fulfilment, Assurance).

You can easily communicate with the Customers and represent BICS interests during negotiations with third parties.

You have very good presentation skills, and you can easily cope with different cultural specificities in a multicultural, innovative and changing environment

You are Customer focused, result oriented and stress resistant.

You are eligilble to work in Singapore.

We Offer:

A professional and stimulating working environment in the telecommunications sector. Various career opportunities within the Proximus Group on a national and international level, high-quality training and a rich and acknowledged expertise. We also offer you an attractive remuneration with many fringe benefits.